Toyota of Hackensack - Service Center

wait time Dealership was satisfactory. Wait time to get the simple service performed was inordinately long. Result of having to wait to get permission to all Dealership was satisfactory. Wait time to get the simple service performed was inordinately long. Result of having to wait to get permission to allow the service to be performed. More

Despite pandemic service was performed promptly Over the past 8 years this dealership has always followed up on scheduled service/maintenance dates for the car and advised of any problems discovered Over the past 8 years this dealership has always followed up on scheduled service/maintenance dates for the car and advised of any problems discovered which were promptly fixed. All interaction with service personnel was done in a very professional manner. More

Very professional, friendly and welcoming. It's not a very large dealership, so the staff have the time to treat each customer with the required care and dedication. very large dealership, so the staff have the time to treat each customer with the required care and dedication. More

how gratfull pepol its a nice morning sun out sow brite the service sow grat ann frandly with serviceing the corola ann with delr shep wan my car is 10 yers.... its a nice morning sun out sow brite the service sow grat ann frandly with serviceing the corola ann with delr shep wan my car is 10 yers.... More

As a loyal Toyota customer for many years I am saddened to say, I have had THE WORST experience with Hackensack Toyota. My 2019 Toyota Tacoma has been under recall since January 13, 2020 with no known repa to say, I have had THE WORST experience with Hackensack Toyota. My 2019 Toyota Tacoma has been under recall since January 13, 2020 with no known repair to date. As I am concerned about the safety of my family, Toyota corporate arranged for a loaner until the repair was completed. I was told by the service manager, he would contact me within a few days when he had a loaner for me. This is now six months later. My wife and I have been leasing vehicles from Hackensack Toyota for the last 10 years and were once loyal Toyota customers. Unfortunately, I don’t think that trend will continue. More

Toyota lo mejor de lo mejor, en todos los sentidos,recomendado cien por ciento por su buena atencion,amabilidad,sus lindos vehiculos,su informacion al pendiente de todo sentidos,recomendado cien por ciento por su buena atencion,amabilidad,sus lindos vehiculos,su informacion al pendiente de todo More

Excellent sales services provided by Jonathan Munoz. He explain all the details of the car prices and also the trade in information plus detailed cost of the new car bought explain all the details of the car prices and also the trade in information plus detailed cost of the new car bought More

Always easy and quick. Although very occasionally curt at drop-off, the service people here are extremely competent, pleasant, informative, and careful. I always know my car Although very occasionally curt at drop-off, the service people here are extremely competent, pleasant, informative, and careful. I always know my car is in good hands. More

perfect Excellent service. Respectful customer service. Made me feel like I was important. A very pleasant experience. Excellent covid 19 observation. I Excellent service. Respectful customer service. Made me feel like I was important. A very pleasant experience. Excellent covid 19 observation. I felt that my health was safe at the dealership. More

Friendly staff- very informative and concerned about meeting the customers concerns. Kept me very informed about the status of my car when it was being serviced meeting the customers concerns. Kept me very informed about the status of my car when it was being serviced More