Toyota of Hackensack - Service Center

The staff was friendly from the time I entered. Although it was a long time to work on the recall and service, I was told ahead of time. There were no unpleasant "surprises. I was happy ! Although it was a long time to work on the recall and service, I was told ahead of time. There were no unpleasant "surprises. I was happy ! More

Great customer service, slightly pricey the customer service is super friendly and helpful, the pricing for some of the service items are a little high. and the itemized bill is a little con the customer service is super friendly and helpful, the pricing for some of the service items are a little high. and the itemized bill is a little confusing but other than that - no negative reviews More

Excellent service. Car was finished in a timely manner. Stephanie was extremely helpful in letting me know what additions were needed for service and which could wait till my next appointment. Considering Stephanie was extremely helpful in letting me know what additions were needed for service and which could wait till my next appointment. Considering the crazy times we are in its quite amazing to see such a friendly staff and not a crazy wait time. More

Excellent The way everything was set up to deal with the Covid-19 crisis was terrific - doors were open so we didn't have to touch anything. Social distancing e The way everything was set up to deal with the Covid-19 crisis was terrific - doors were open so we didn't have to touch anything. Social distancing everywhere. Appointments spread out so there was no crowding. I was so relieved. I hadn't wanted to go for an appointment but staff assured me that it would be safe. More

The service department is super quick and efficient. We didn’t need an oil change so the team suggested actual services needed instead of selling us unneeded service. didn’t need an oil change so the team suggested actual services needed instead of selling us unneeded service. More

Dealership is good but service department is ver much poor taking very much long time no car wash no cleaning of car even they are unable to do wheel alinghment poor taking very much long time no car wash no cleaning of car even they are unable to do wheel alinghment More

I came in for service. They processed me fairly quick and performed the service that was required and a service that I requested. Overall, I am very happy. performed the service that was required and a service that I requested. Overall, I am very happy. More

the Service was great as always. Came in for my oil change and tire rotation. Was in and out and I chose to wait for my car change and tire rotation. Was in and out and I chose to wait for my car More

friendly people very clean and very neat the people from Toyota and the adviser very friendly to tell you things you need in your car to run smooth very clean and very neat the people from Toyota and the adviser very friendly to tell you things you need in your car to run smooth More

As always in this pandemic they’re doing the same. Nice people efficient and knowledgeable staff.No waiting time.Explined all inspections and reports for future work people efficient and knowledgeable staff.No waiting time.Explined all inspections and reports for future work More