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Toyota of Hackensack - Service Center
Hackensack, NJ
1,807 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,807 Reviews of Toyota of Hackensack - Service Center
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May 30, 2024
I guess they did what they needed to on the recall, being that moon actually spoke to Me about it and the paper said nothing that could have been done?? So I guess if the axel stays on the truck I will be o that moon actually spoke to Me about it and the paper said nothing that could have been done?? So I guess if the axel stays on the truck I will be okay. Most of the time they are pretty good. More
by jeffheffner
Verified CustomerEmployees Worked With
Other Employees :
No one since all I got was the receptionist handing me a paper with minimal info
May 26, 2024
I was sold a car with my problems. I was told Toyota certified meant they sold you a car with no faulty problems and great condition inside and out. My AC was busted and it messed up t I was told Toyota certified meant they sold you a car with no faulty problems and great condition inside and out. My AC was busted and it messed up the air pressure in my valves. Instead of the car being fixed I was asked to pay $900. Super excessive price on a car that I’m still paying all because I didn’t get their $200 warranty More
by kiyomit01
Employees Worked With
Melvin
May 26, 2024
Great service! Treat me well and my appointment right on time. Told me about issues related to my car. Treat me well and my appointment right on time. Told me about issues related to my car. More
by ROB1CHUNG
Employees Worked With
May 26, 2024
Very good as usual. Explation was easy to uderstand and straiforward. Every thing was good, Explation was easy to uderstand and straiforward. Every thing was good, More
by TOSHI.KOSAKA
Employees Worked With
May 24, 2024
Prices are fair and I've never been pressured to have extra work done . Always get my car back the time promised extra work done . Always get my car back the time promised More
by JOHN_FOTI
Employees Worked With
May 24, 2024
Dealership is very convenient. It was very easy to service. I enjoyed it. Thank you very much. It was very easy to service. I enjoyed it. Thank you very much. More
by NJONGINIYIL
Employees Worked With
May 23, 2024
Philip and all the crew are awesome! Thank you guys for keeping my car in top notch shape. Hope to see you guys soon more maintenance! Thank you Toyota Hackensack for what you do Thank you guys for keeping my car in top notch shape. Hope to see you guys soon more maintenance! Thank you Toyota Hackensack for what you do for me. More
by Kemdi Uba
Employees Worked With
Philip
May 23, 2024
I was able to drop my car off at my convenience, communication was clear and efficient. The necessary work was done in a timely fashion and explained clearly. communication was clear and efficient. The necessary work was done in a timely fashion and explained clearly. More
by EKOENIG301
Employees Worked With
Marissa... Did not get her last name.
May 20, 2024
Sussana was great, not only did she explain to us the problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair and we wanted to know what exactly they were doing. Sussana is alway professional and courteous. We always look for when we go for service. More
by MARIA.ACKERMAN
Employees Worked With
Sussana of Service Department
May 20, 2024
at the time, service was fine but I am not satisfied. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced. More
by LCROSS4
Employees Worked With
