Back

Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,808 Reviews

1,808 Reviews of Toyota of Hackensack - Service Center

Sort by
March 22, 2020

Good service friendly people .Perfect coupon for extra savings. Email me to remain me my schedule. Comfort waiting room clean area. Great time .fresh coffee 👍 More

by COREASROBERTO09
Recommend Dealer
Yes
Employees Worked With
Olga Granda
Mar 24, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was good! Thank you for your business! Thank you for choosing us for service!

March 22, 2020

Service at Toyota of Hackensack is always professional, prompt and reliable. Technicians always diagnose the issue right and do good work. Be sure to never change. Keep up the good work. Thanks for bei More

by IAUDITOR
Recommend Dealer
Yes
Employees Worked With
Ola Granda
Mar 24, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department provides professional, prompt, and reliable maintenance on your vehicle. Thank you for choosing us for your service needs! Thank you for your business!

March 22, 2020

Great service yesterday. Very friendly and with covid19 the guy was going around cleaning everything when someone e left or got up he cleaned the chair More

by DSDI123
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 24, 2020 -

Toyota of Hackensack responded

Thank you for your 5 star review! With the Covid 19 pandemic, we are taking every measure possible to keep our facility as clean as possible during this time. We appreciate that you chose us for your servicing needs! Thank you for your business!

March 20, 2020

Great Service I am always pleased with the customer service people I come in contact, always courteous and friendly. I've never have not been met with a smile and k More

by SHWILSON853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson, Joe
March 19, 2020

The services at Toyota of Hackensack as always was a pleasant one. The Service Advisor Mr.Wise was very patient and welcoming to every needs. More

by SHAWNC760
Recommend Dealer
Yes
Employees Worked With
Drew Wise
March 14, 2020

Wonderful Experience Multipoint Inspection,Tires - Rotate,Lube, Oil And Filter Change - 6 Cylinder (Synthetic),Floor Mat Inspection for my newly purchased used Lexus CT2 More

by MONICAHUNTER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Mar 14, 2020 -

Toyota of Hackensack responded

Hi Monica! Thank you for your review! We are glad to hear that we were able to offer you quick service as you make your home to Atlanta! We hope you get home safe! We know you could've chosen any dealership between here and Atlanta. We appreciate that you allowed us to service your Lexus! Thank you for your business!

March 12, 2020

service with a smile I am very happy with the standard of Service of Toyota of Hackensack.....They take great pains and thoroughly examine the car to bring out the best in More

by PREMLATA52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them are very dedicated and conscientous.......
Mar 12, 2020 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that you were happy with the standard of service we provided. We do our best to provide the best and thorough examination of every vehicle we service. We appreciate your business! Thank you for servicing with us!

March 11, 2020

Good service overall. Disappointed in the car wash; door windows filled with water stains. I have to now clean the windows again. Not very happy. More

by ELEMENTOFEARTH2
Recommend Dealer
Yes
Employees Worked With
Olga
Mar 11, 2020 -

Toyota of Hackensack responded

Hello! Thank you for leaving us feedback. We are happy to hear you were satisfied with our service department. We are always under the pressure of time to finish service as soon as possible. If were unhappy with our wash service, we would be happy to re-clean the windows. Please feel free to reach out to me at Jay Rim Toyota of Hackensack Internet Manager 201-212-6925

March 10, 2020

Dead battery ??? This is my second Camry I purchased from your dealership. Never had a problem with my first Camry. I purchased a 2020 in late October which has 1000 More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Toyota of Hackensack responded

Hi Janice! We certainly appreciate that you came back to us for your second vehicle. In regards to your experience with the vehicles battery, just like an other part they can go bad at anytime. In addition, sometimes new vehicles on our lot may sit for extended periods without having the engine started. So unfortunately these things do periodically happen. We sincerely apologize for the inconvenience this caused and we appreciate your patience.

March 10, 2020

Easy to schedule and out in good time My experience was very good. The team did a great job with my car. No crazy wait time. It was extremely convenient that I could schedule online. More

by HERSY.CONTRERAS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Mar 10, 2020 -

Toyota of Hackensack responded

Hi Hersy! Thank you for leaving us a 5 Star review! We are glad to hear that your service experience was good & convenient! We appreciate your business! Thank you for choosing us for service!

...
171
...