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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,878 Reviews

1,878 Reviews of Toyota of Hackensack - Service Center

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December 29, 2023

At first i was upset about the second key on the car cuz i had to wait for it a long time but as long as the service goes this place i have to admit is far and beyond my other experiences. More

by NIJALCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Faster and on-time service, courteous staff. Low waiting time and easy to get appointment. More

by Robin Sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name of person I have interacted
December 29, 2023

Since you asked. .. I arrived five minutes before my scheduled appointment. I was informed the service would take one to one and a half hours. I asked the two re More

by MCBRIDE267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

They did a good job repairing my Tacoma and was nice to get a loaner car More

by Jonathan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

I liked the service. It was quick. Guy took care of my window, no issue. More

by FUCHS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

My family has bought 3 cars from this dealership, the service is always great! Thank you More

by JBMONREPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Happy with the service. The waiting was however longer. Wish an SMS update on status were available. More

by ABRAHAM.THARAKAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Excellent! Would not go anywhere else. Great service and detailed explanation of what you are getting. More

by OFFREDA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

I had thought that my alignment was off. I went with Mike on a test ride, and he determined everything was fine. I appreciated him checking before doing a service and charging me. More

by AMYSGLAZER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
December 20, 2023

I am not happy with finance because my car prices was 64000.00 I paid 7000.00 down payment when I received my finance bill I saw my principal balance is 64000.00 this so bad More

by KHANBD87400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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