Toyota of Hackensack - Service Center

No scams, no xxxxxxxx. Simple, effective service. Staff are friendly and easy to speak to. Simple, effective service. Staff are friendly and easy to speak to. More

Susan is a very advisor. Explain very clear if the car has any issue and give priority to resolve the issue early. Explain very clear if the car has any issue and give priority to resolve the issue early. More

operation is efficient, reliable, comfortable. I am confident that client facing staff knows their stuff and gives me accurate estimates I am confident that client facing staff knows their stuff and gives me accurate estimates More

very excellent service I have no complaints. I liked everything from the beginning. Thanks you for everything. Perfect service I liked everything from the beginning. Thanks you for everything. Perfect service More

Service was delivered in a timely and courteous manner. I was also impressed by the recommendations for future service visits. P. Bobb I was also impressed by the recommendations for future service visits. P. Bobb More

Very great work on the car that’s why I give 5 stars. Communication needs improvement for updates. Communication needs improvement for updates. More

The Service Department is excellent. Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item and have the car properly repaired. My car was checked each time and had the proper maintenance done to it. I feel very confident driving my car because I know that it has been serviced properly. I had hit a deer and my headlight broke. Joe Huncken had the part in two days and had it repaired on a Saturday morning! Joe also suggested that I contact my insurance company to see if I can be reimbursed for the damage. My insurance company reimbursed me. This was thanks to Joe. I was reimbursed and every penny counts in today's world. More

Very bad experience with customer service. No value for the customer. Direct of customer relation need huge training for how to take care customer problems or satisfaction. They loose my fu No value for the customer. Direct of customer relation need huge training for how to take care customer problems or satisfaction. They loose my future business for sure. I would not recommend to my circles at all. I will contact Toyota Corp to figure out problems with dealership. Very bad experience with this dealership from service department, finance department and customer service. Please do your self favor and do not buy anything from this dealership. You will save huge headaches. More

Helpful, respectful and pleasant! They were very service oriented and also knowledgeable. I was pleased.! Thank you They were very service oriented and also knowledgeable. I was pleased.! Thank you More

Im Always pleased with going to Toyota in Hackensack. . They solve my problems and always treat you in a kind way. . They solve my problems and always treat you in a kind way. More