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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,881 Reviews

1,881 Reviews of Toyota of Hackensack - Service Center

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April 13, 2023

They wanted remove parts from my car for no reason only want my money I went for oil and filter change and after 4 hour’s waiting they said my caliper are broke liar More

by Rosselyramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
April 13, 2023

Great service manager fast service. Everything was done or expected were go back. Thank you for your service. More

by ARIEL1194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

The service department has a well organized procedure for check-in for repairs. The staff is very courteous and competent. More

by KLEEBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I just did not get any refills on my windshield, brake fluids and overall on More

by SOLANORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

It’s very nice and fast service thank you so much every time i will do my service More

by Ronzagad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Maintenance Service completed as expected and on time. Rear brakes replaced and serviced as I expected. Thank you. More

by dtruncellito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Everyone from the valet to the managers were exceptional, knowledgeable, professional, and courteous. It was a pleasure doing business with them. Definitely will be coming back! More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Huncken Assistant Service Manager
April 09, 2023

Very professional. Never a bait and switch like Hyundai. They keep their promises., and have a varied selection of cars More

by SWIMMER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Well organized, professional customer service. Set a standard. 3-4 Toyotas so far. Very much appreciated! More

by Chucktr159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Nice friendly advisor the receptionist could’ve been friendly like the other your lady I use to see there Overall not a bad dealership More

by woomaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
1.0
This rating includes all reviews, with more weight given to recent reviews.
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