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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

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January 14, 2023

They addressed all issues and concerns. Very professional and knowledgeable. Our experience was a very positive one More

by LINDATROMANO5716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

Very organized and friendly! Time estimate was right on the money! Please get that hot chocolate machine working though! More

by LILCUBEY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
January 11, 2023

Quick and easy appointment set up. Called in the morning and had my appointment that afternoon. The diagnosis was quick and gave me options on what to service first. More

by KENGDUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

We bought a new car- the windows are wet every time we roll down the windows. Seems to be a design flaw. So the fault of toyota not the service center. But delays in installing roof rails and key fobs and More

by HR
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
January 08, 2023

The service was great. This is my third Rave 4 and I couldn’t be happier. The people are great Thank you so much. More

by skyline6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

did not take care of car issue i asked for. had to go a second time to fix it, making me not be able to go to work because of it. More

by GUAMAN_JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

I highly recommended excellent service for Susan Chiavo and the mechanic who work on my truck More

by HANSELANTONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Chiavo
January 07, 2023

Son muy profesionales e hicieron lo que yo necesitaba para el mantenimiento de mi carro gracias More

by marizollazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

Excellent service they give to me and the time to wait it’s very short More

by ELCHONEDWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Service was excellent, my problem was addressed, updated the progress of repair, time for repair and service was perfect.Courteous customer service More

by MARTINJOELMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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