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Toyota of Hollywood FL

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
4,413 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 4,413 reviews

November 15, 2024

Surprised that car was not vacumed when we picjed up the car. Very, very, surprised More

by Klake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Toyota of Hollywood FL responded

This review is extremely concerning to read. I expect the highest level of service from my team, and I apologize for how your vehicle was returned to you. I will be sure to discuss this with my team to ensure this does not happen again. If there is anything else you would like to discuss, please don't hesitate to reach out to me directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

November 15, 2024

The person take me so rude not good costumer service , the coworker set next to him help well More

by alissondepomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Toyota of Hollywood FL responded

We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

November 15, 2024

I had a great experience at the dealership. Only thing is is that a couple things started going wrong with my car after it was in for service and I have not received a callback from anybody and More

by JENNIFERDOYEN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Toyota of Hollywood FL responded

Jennifer, I'm sorry to hear about the issues you're experiencing after your service visit. We strive for prompt communication and I apologize if we've fallen short here. Please reach out directly so we can address this matter promptly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

November 15, 2024

Just got a New Camry about a month ago, Went back to the dealership to get my radio programed since it has not worked properly since i purchased my car! One of you employees tried to program it with no succ More

by rhopson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Hollywood FL responded

I'm sorry to hear about the issues with your radio and the long wait at our service department. This isn't the level of service we aim for, and I apologize for any inconvenience caused. Please reach out so we can address this matter promptly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

Nov 19, 2024 -

rhopson responded

I will give you a call tomorow 19Nov24. Rob Hopson 305-431-5609

November 15, 2024

Me pareció que su atención fue extremadamente buena, personas muy amables, responsables y eficaces para poder ayudarnos con nuestras necesidades. More

by ANAELYNATALY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris Ramírez
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Nov 18, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Toyota of Hollywood. Nos alegra saber que nuestro equipo fue amable y eficaz en atender sus necesidades. Esperamos verle de nuevo pronto, Anaely!

November 15, 2024

Good service, timely and efficient. Nice environment and sales people are very attentive. Good Good Good More

by morrisquintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Toyota of Hollywood FL responded

Thank you for the positive feedback! We're delighted to hear that our team at Toyota of Hollywood provided attentive service in a pleasant environment. We appreciate your support and look forward to serving you again!

November 14, 2024

Excellent, professional service, I was ready for a long wait, but surprisingly with all the work I had done, was completed in a timely manner. More

by SQEVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that your service experience at Toyota of Hollywood was both professional and efficient! Thank you for sharing this positive feedback, and we look forward to assisting you in the future.

November 14, 2024

My service person Daniel was very knowledgeable and courteous. I had a good experience at the dealership More

by jah_360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Toyota of Hollywood FL responded

We're glad to hear that Daniel provided knowledgeable and courteous service during your visit to Toyota of Hollywood. Thank you for sharing your positive experience with us!

November 14, 2024

Brandon Silvestre was a great advisor & went above and beyond to make sure all of my needs and concerns were met More

by ANDREWALLEN461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Silvestre
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Nov 14, 2024 -

Toyota of Hollywood FL responded

Andrew, we're delighted to hear that Brandon went above and beyond for you at Toyota of Hollywood! Thank you for sharing your experience with us.

November 14, 2024

My service adviser Mike was very professional and friendly and address all of concerned and was able to have my vehicle ready in a timely manner. More

by RLIMOUSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Nov 15, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Mike provided you with professional and friendly service at Toyota of Hollywood. It's great to know your concerns were addressed promptly, and your vehicle was ready on time. Thank you for sharing!

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