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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,021 Reviews

1,021 Reviews of Toyota of Hollywood - Service Center

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April 27, 2024

Advisor Herlan at Toyota of Hollywood was phenominal. Great service. Very happy. Thank you Herlan. More

by sanji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herlan
April 27, 2024

Awesome ; Great service . Wait was not long Very knowledgeable advisors . No pressure on up-selling things u don’t need. More

by G-Spot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I purchased a car and as part of the trade-in, I had a positive balance of $400 dollars. They said they would send me a check, but it never arrived. I visited them more than 6 times, and they treated me p More

by JORGESUAZACARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Horrible service. I will take my business elsewhere. Sad part is I purchase my care here. More

by toyamovaygirl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Service was great and the service representative was even better The time ha took with me made me flll at ease More

by TLJR100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Toyota of Hollywood FL responded

We're delighted to know that our service representative made your experience at Toyota of Hollywood a great one! It's always our goal to make sure you feel comfortable and well taken care of. Thanks for the review!

April 26, 2024

Andris, my service rep was great as always. I do wish that it wouldn’t take so long for an oil change especially when I get there at 0700. My main concern is that I have asked for an estimate f More

by johannaordenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris
April 25, 2024

The salesman was a great guy. He helped me very much. I bought the car tanks to him. More

by GALICON
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Toyota of Hollywood FL responded

Congrats on your new car! The Toyota of Hollywood team is happy to hear that you had a five-star buying experience. Enjoy the ride!

April 25, 2024

The service was good but the wait was much too long for an appointment service. More

by edeta_bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
Apr 26, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and apologize for any inconvenience caused by the longer-than-expected wait times. The team at Toyota of Hollywood is committed to your satisfaction and will take note of these comments as we work to provide 5-star service in the future. Safe travels!

April 19, 2024

My service advisor Brandon is the best. He has great customer service and is available when every I need him in sudden emergency. Brandon explains the detail of my contract the most. I hav More

by MISSDPLUCAS
Recommend Dealer
Yes
Employees Worked With
brandon
Apr 21, 2024 -

Toyota of Hollywood FL responded

We're so glad to know that Brandon has been able to provide you with such excellent service at Toyota of Hollywood. It's important for us that our customers are well-informed and feel supported, especially in emergencies! Thanks for sharing your experience.

April 19, 2024

I will aways to to Toyota I like it alot & all the people are nice More

by brendaruiz7719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Draw
Apr 19, 2024 -

Toyota of Hollywood FL responded

The entire team at Toyota of Hollywood is so glad we earned your business. Thanks so much, Brenda!

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