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Toyota of Hollywood FL

Hollywood, FL

4.3
4,401 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 4,401 reviews

October 26, 2023

I took my car to the dealer and after I pick up my car I decided to check under the hood and realized they didn’t even check the fluids of my car that the coolant reservoir was almost empty so I don’t know More

by nicolasrayo040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience. It's crucial for us that our customers receive the best service possible, and it seems we fell short during your visit. I'd like to discuss this further with you so we can understand what happened and make things right. Please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

October 26, 2023

Exceptional customer service from Dan Mets in handling an issue with missing lug nut on my 4Runner. More

by Rand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mets in service department
Oct 26, 2023 -

Toyota of Hollywood FL responded

Thank you, Rand, for leaving Toyota of Hollywood a five-star review! We are glad that Dan ensured your Toyota 4Runner was running smoothly.

October 26, 2023

No están trabajando como solían hacerlo. Puedo hacer una lista de las cosas molestas que pude ver ayer More

by vivasmata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Toyota of Hollywood FL responded

Lamento leer que su experiencia reciente no cumplió con sus expectativas. Nos esforzamos por brindar un servicio de alta calidad y parece que en esta ocasión hemos fallado. Me gustaría entender mejor lo sucedido, así que si puede, póngase en contacto directamente conmigo para discutirlo más a fondo. Gracias, John Diaz - Service Manager - 954-893-4662

October 26, 2023

I bought a used can I had the car for almost 3 months now, the car had an oil leak, and I was told when I took the car in for service that the car was do for an oil change which was good first one no cha More

by shanitaisaac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about the issues you've been experiencing with your car and our service department. We aim for clear communication and it seems we fell short in this instance. I understand how frustrating that can be, especially when dealing with vehicle concerns. Please reach out directly so we can address these matters promptly and efficiently - thank you! -John Diaz - Service Manager - 954-893-4662

October 26, 2023

I have always received excellent service from Toyota of Hollywood. Regardless of how busy they were they always had my car ready for me in a few hours. Additionally, they open convenient hours such as w More

by BARBARADAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Toyota of Hollywood FL responded

Barbara, it's great to know that you've consistently received excellent service from us at Toyota of Hollywood! We always aim for efficiency and convenience in our operations — thanks for the feedback!

October 26, 2023

Great and welcoming experience! I was lucky enough to be greeted and helped by Danny Hanif. If you’re looking to leave in the right new car for your budget this is the place! More

by STENNETTJORDAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Hanif
Oct 26, 2023 -

Toyota of Hollywood FL responded

Stennett, we're so glad to know that Danny provided you with a great experience at Toyota of Hollywood. Thanks for your review and enjoy the new car!

October 26, 2023

Excelentes personas muy amables me ayudaron en todo lo que necesitaba, y fuera cómodo para mi More

by ashleiherrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Hollywood FL responded

Gracias, Ashlei! Nos alegra saber que nuestro equipo pudo ayudarle a encontrar lo que necesitaba en Toyota of Hollywood - Nuestro objetivo es ofrecer un servicio cómodo y profesional. Esperamos verle de nuevo! Felicidades por su compra!

October 25, 2023

llegue al dealer a las 8am y me entregaron el carro a las 3:30 PM solo necesitaba cambio de aceite y rotation de llantas, me llamo el asesor el cual me atendio para decirme que habia que cambiar el refrigera More

by azuajea1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Toyota of Hollywood FL responded

Lamento mucho que su visita haya llevado más tiempo de lo esperado, y entiendo cómo esto puede ser frustrante. Nos esforzamos por proporcionar un servicio eficiente a todos nuestros clientes. Me gustaría discutir este asunto con usted personalmente para entender mejor la situación y ver qué podemos hacer para rectificarla. Por favor, póngase en contacto cuando tenga un momento libre. Gracias, John Diaz - Service Manager - 954-893-4662

October 25, 2023

Lacey was amazing. I was delt with promptly upon arrival. Excellent customer service. Toyota of Hollywood is the best dealership. More

by janet9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Hollywood FL responded

Janet, we're so glad to know that Lacey provided you with excellent service at Toyota of Hollywood. Thanks for your kind words and support!

October 25, 2023

I was dealt with promptly and waiting time was short and with exceptional customer service. More

by valrieflemming
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Reyes
Oct 25, 2023 -

Toyota of Hollywood FL responded

Thanks so much for sharing your positive feedback with the Toyota of Hollywood team! We are glad that your service visit went smoothly and quickly. Have a great day!

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