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Toyota of Hollywood FL

Hollywood, FL

4.3
4,237 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 4,238 reviews

September 14, 2023

There was good for doing the job just was a little slow but good maybe because of rain More

by johnbwilson1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Hollywood FL responded

John, we are grateful for your review and your honest feedback. Thank you from all of us at Toyota of Hollywood!

September 13, 2023

Fast and professional service. I will recommend people to Toyota of Hollywood with no doubt. More

by CUBANJULIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood! We appreciate your support and recommendation.

September 13, 2023

Customer service from porter is seriously lacking,my service advisor Isaiah was great but on my way out to pick up my truck I give those guys a ZERO they lied to me and in my opinion brushed me off I wa More

by CBRUCE1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience. We strive for excellence in all areas of our service, so it's disappointing to learn that we fell short during your visit. I'd like the opportunity to discuss this further and see how we can make things right for you - please feel free to reach out at any time. Thank you, John Diaz - Service Manager - 954-893-4662

September 13, 2023

My cars salesman was Thomas Zini and he is the best. He ask all the necessary questions and found exactly what was in my price range and what I wanted. No pressure! I will be sending all my family and f More

by ladyhughes05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
THOMAS ZINI
Sep 14, 2023 -

Toyota of Hollywood FL responded

Thanks for choosing Toyota of Hollywood! We're thrilled to know Thomas was a huge help during your car-buying experience and we appreciate your recommendation beyond measure. Enjoy the ride!

September 13, 2023

The dealership was very helpful exept for the fact that my credit score was 782, now 802, but I was giving me a 9.14% interest rate on my loan. I went to my bank and they are giving me around 5.5% interes More

by bobrubin2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know our team was helpful. We're sorry for any confusion regarding the interest rate, but we're happy you found a solution that works for you! Thanks again from all of us at Toyota of Hollywood.

September 13, 2023

Everything was ok, just had to wait two hours for the car to be finished. More

by berthasamuels2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singeltary
Sep 13, 2023 -

Toyota of Hollywood FL responded

Thank you for leaving Toyota of Hollywood a five-star review. Your patience is appreciated, and we hope to assist you again in the future! Take care, and drive safe.

September 12, 2023

No l costo del servicio fue muy caro, pienso que por eso la gente busca opciones en otros talleres; también pienso que por ser mujer abusan de nuestra ignorancia More

by MCVV1704
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

Nos esforzamos por ofrecer precios justos y un servicio transparente para todos nuestros clientes, y lamentamos que haber dejado una mala impresión. Me gustaría tener la oportunidad de hablar con usted sobre su experiencia y ver cómo podemos mejorarla. Por favor, póngase en contacto conmigo cuando pueda. Gracias, John Diaz - Service Manager - 954-893-4662

September 12, 2023

Made an appointment for 6:30 am, Went for a screw in my tire. Waited for 2 hours and was told at 8:30 that there is nothing they can do. Then they proceed to try and sell me a tire. That they did not have More

by CJAY PRENDERGAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 13, 2023 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. It's concerning as we aim for top-notch customer service, and it seems like that wasn't delivered in this case. We never intend to mislead our customers and would appreciate the opportunity to discuss this further with you directly so we can better understand what happened here. Please reach out at your earliest convenience. John Diaz - Service Manager - 954-893-4662

Sep 14, 2023 -

CJAY PRENDERGAST responded

Reached out. 9/13 - 9/14. Didn’t get a response.

Sep 18, 2023 -

Toyota of Hollywood FL responded

I apologize for the trouble you have had getting in touch with our team. Please message your preferred contact number to jdiaz@czag.net. Thank you.

September 12, 2023

To start Isaac must have been having a really bad day his customer service skills was very unprofessional I didn’t deserve the way he handled me after waiting in line from him having a extra long personal co More

by EJAMES143@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Thompson
Sep 13, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your recent experience with us. It's not the level of service we aim for and I apologize if you felt disrespected in any way. We take this feedback seriously, as it helps us improve our customer interactions moving forward. If you're open to discussing this further, please reach out directly so we can address your concerns properly and ensure a better experience next time around. Thank you, John Diaz - Service Manager - 954-893-4662

September 12, 2023

I passed 7 hours in the Toyota Hollywood then I didn’t find the service for my car More

by Jean Mary Adonis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

Jean - I am sorry to see your recent visit fell short of the 5-star service we aim to provide. If you would like to discuss the details in greater detail with me, I invite you to reach out to me so that I can address any remaining concerns. Thank you, John Diaz - Service Manager - 954-893-4662

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