Toyota of Hollywood FL

Hard to get an appointment that was convient for me that worked but finally did worked but finally did More

We bought a Toyota Camry hybrid 2023 on Father’s Day weekend. We paid for the car to have leather interior. At the time of buying the car - it was promised that the upgrade will be done the very next da weekend. We paid for the car to have leather interior. At the time of buying the car - it was promised that the upgrade will be done the very next day within 6 hrs and we can have a rental car until then. 3 weeks rolled by and the rep, Hayden- kept making excuses one after the other as to the leather hasn’t arrived, person to do leather not available, going to visit grandparents, cannot give rental car etc etc. this dealership is all about selling on the spot - making pies in the sky promises….saying everything they can to get your money. After the paperwork is done - say goodbye to customer service. VERY DISAPPOINTED More

I am so please with all the assistance I have received. Everyone was on top of their game. The service was great! Shawn introduce me to Sandra and Christine and they listen to my needs and surely deliver Everyone was on top of their game. The service was great! Shawn introduce me to Sandra and Christine and they listen to my needs and surely deliver. Aiden's and Marsha was the icing on top. It was a pleasure and hope we will have a lasting relationship. Thank you all and Toyota Hollywood! More

Over the last year of being in my 2021 4runner TRD Off Road Brandon has been able to provide me with all the answers to my questions about my vehicle. When I drop it off for service, it's always ready to Road Brandon has been able to provide me with all the answers to my questions about my vehicle. When I drop it off for service, it's always ready to be picked up within 5 to 6 hours, even if it's more than an oil change. More

I bought a Hybrid Camry Toyota 2023 SE from the factory. My name is Mario M Martinez . But I took a car that was delivery to another person but his loan did not get approved. I mainly worked with Kenny Mete My name is Mario M Martinez . But I took a car that was delivery to another person but his loan did not get approved. I mainly worked with Kenny Metellus. He was very nice and courteous for the process I call him many times and even when I was very demanding he was very understanding and courteous. I took delivery of the car on 6/10/23. More

Me gustó más la atención cuando cambié mi carro en 2019, esta vez no mucho esta vez no mucho More

Have used this dealerships service dept for years now whenever I leased a Toyota. I have a new 2022 Camry XSE which I have been unable to get service done on my Toyota here. All I needed as an oil change whenever I leased a Toyota. I have a new 2022 Camry XSE which I have been unable to get service done on my Toyota here. All I needed as an oil change and tire rotation and first time we waited over 5 hours to finally have to take the car back without ever being looked at. Giving them a second chance, went back in June. Again was quoted 3-4 hours for an oil change on a Saturday morning. I wouldn’t leave he vehicle I ended driving far to my seller dealership and had it done in an hour. Working people do not have the luxury of time for it to take over half a day to get routine service done. This is the closest Toyota dealership to my home, unfortunately it had completely gone down the drain. New ownership? I don’t know. More

I wrote 2 reviews about this dealership. between being pushed into a vehicle that was not ready, then having to spend 2 7 hour days waiting for service and a terrible dent repair and not ev between being pushed into a vehicle that was not ready, then having to spend 2 7 hour days waiting for service and a terrible dent repair and not even detailed. At the price charged, I asked to see a new car. Bobby wouldn't do it. I should have walked. Hindsight is 20/20. I received 2 responses to call to try to make my experience better. I called both numbers several times and also called the General Manager and left several messages. Nobody called back. One would think that they would call me.. Toyota of Hollywood only cares about moving iron. They do not live up to the image Toyota USA wants to promote. I should have known better being involved in the automotive industry. I got taken. No way to run a business. Overpriced and not taking responsiblity for the actions. Ignoring my needs and wants. They should take the Women Certified course that was offered. Not just take advantage and then blow us off. I would now expect to hear from the GM to see how this can be resolved. Bet it won't happen! More

Si pudieras irte a otro lugar a comprar carro, hazlo. Este lugar está lleno de estafadores sin escrúpulos. El representante de finanzas que nos atendió es un hombre muy desagradable, estuvo usando su cel Este lugar está lleno de estafadores sin escrúpulos. El representante de finanzas que nos atendió es un hombre muy desagradable, estuvo usando su celular en redes sociales mientras le hacíamos preguntas y el trato fue pésimo. Terminamos comprando carro porque mi familia estaba muy ilusionada con lo que habían escogido, pero en cualquier otro lugar hubiéramos conseguido mucho mejor negocio y trato!!! Me arrepiento mucho de haber ido a este lugar, y si de mí depende, ni mi familia ni amigos van poner un pie aqui. More