Toyota of Hollywood FL

One star is too much for this dealer. My mom took her Toyota Corolla to do her service and when she went to pick up her car somebody from the the inside of Toyota stole her control… she w My mom took her Toyota Corolla to do her service and when she went to pick up her car somebody from the the inside of Toyota stole her control… she went to the speak with the manager of the service manager and the guy didn’t do anything and was very un respectful with her, now my mom is really worry somebody can come and stole her car because somebody has her remote!!!! How you tell a costumer you don’t know what happens with your car keys if your mechanic are the one who should know . A remote cost $450 so we have to paid for it???? This is the words experience by far. No respecte for people and integrity. More

Richard Mendy was amazing and very professional Giving outstanding service with transparency and honesty. I was 110% totally satisfied! I definitely recommend Richard to anyone who wants to purchase a veh outstanding service with transparency and honesty. I was 110% totally satisfied! I definitely recommend Richard to anyone who wants to purchase a vehicle!! More

Excelente trato y excelente servicio, no solo te ayudan a escoger el mejor auto sino el que esté mas acorde con tus necesidades⭐️. Gracias Yuri. escoger el mejor auto sino el que esté mas acorde con tus necesidades⭐️. Gracias Yuri. More

Jorge Perez was amazing! !! His service was outstanding! Bought a Camry 2023 . Very happy!!!!!!!! You should go to him anytime you stop by. Super friendly super knowledgeable. !! His service was outstanding! Bought a Camry 2023 . Very happy!!!!!!!! You should go to him anytime you stop by. Super friendly super knowledgeable. He attended me fast and with a lot of kindness and patience. More

On 2-7-2023 I purchassed a 2023 Toyota Tacoma. The dealer charged me 6% sales tax $1411.56 plus $435.00 Tag and License Fee. Month and a half later I received the North Carolina Tag with a bill fo The dealer charged me 6% sales tax $1411.56 plus $435.00 Tag and License Fee. Month and a half later I received the North Carolina Tag with a bill for $314.29 attached with it to pay for the NC Property Tax. The dealer is balking paying for this and would not answer my phone. So far, I regret purchasing a vehicle from this dealer and would not recommend anyone from purchasing a vehicle from them. The dealer was very excited taking the money from me but not so excited completing the vehicle registration where they have to pay $314.29 (from the funds that I paid them to do so). More

Provided honest estimate of work needed and was able to provide immediate service and was very professional. provide immediate service and was very professional. More

JC was very nice, genuine, and attentive. Makes sure his clients are always satisfied with everything. Makes sure his clients are always satisfied with everything. More

To RONALDO CLDERON great service,knows exactly his job,this the right man for the job he is doing.thank you for the help job,this the right man for the job he is doing.thank you for the help More

I brought in my vehicle for a routine oil change (which should include a car cleaning*) and for Toyota recalls over a month ago. I prescheduled my service appointment for 7am and was called around 4/4:30pm should include a car cleaning*) and for Toyota recalls over a month ago. I prescheduled my service appointment for 7am and was called around 4/4:30pm to alert me that my car was ready for pickup. When I arrived to retrieve my vehicle, I was informed that one of the recalls would require some additional parts to be ordered and was told they should take a few days to come in - the Toyota employee assured me that he would reach out to me as soon as the parts came in. I understand that sometimes there can be parts shortages or delivery delays, so I waited several weeks to follow up. I reached out to that same employee - who happens to be one of the "Service Managers" - over 3 times, all on separate days, to see if the parts came in, to no avail. The only response I ever received from him was "Please text me tomorrow as I am off today. I can set you up tomorrow for an appointment. Thank you." As requested, I messaged him directly the following day, and have yet to hear back. This is incredibly disappointing and unprofessional. *Please note: my vehicle was not cleaned until after I was told that it was ready for pickup. I arrived to pick up the car, and only then did they run it through the external car wash. The inside of the vehicle was not cleaned/vacuumed at all (something which all the other Toyota dealerships I have been to have done as part of the routine oil change/tire rotation/multi-point inspection, etc. under warranty). More

This review is for the Body Shop Dept. Terrible service stay away from this body shop. I was told by Angel to show up at the service dept and ask for Rolando when I called the body shop to Terrible service stay away from this body shop. I was told by Angel to show up at the service dept and ask for Rolando when I called the body shop to get an estimate. I showed up asked for Rolando at the service desk he walked by said he had already a couple cars to check and couldn’t help me and walked away. I followed him behind the service desk he started talking to a lady and when he was done he walked out a different way just to not talk to me. Never again, this dealer is probably the worst toyota dealer in Florida, I will make sure I post my experience on every site so nobody has to go thru what I went thru. More