Toyota of Hollywood FL

This is in regard of new sales Tyler Hasson invited us at dealership and never show up or assign anyone to help us. Waited for 30 mins called him many times he hung up on us. I was able to purchase the v at dealership and never show up or assign anyone to help us. Waited for 30 mins called him many times he hung up on us. I was able to purchase the vehicle at other dealership and i can say they were happy to have my business. In short just avoid the dealership. More

Last week 06/22/21,I was very impressed with the customer service (Andris Prado).she is amazing, she keeps me informed about my car and always keeps me happy.she is a great one I recommend all my families wh service (Andris Prado).she is amazing, she keeps me informed about my car and always keeps me happy.she is a great one I recommend all my families when they go for service in Toyota of Hollywood to ask for, ,Thanks Again Andris for all your help, God blesses you as always. More

The Service Department is wonderful full. Appointment setting is horrible setting is horrible More

Beyond terrible. Worked with Tyler Hasson who provided a very aggressive quote over the phone. When we filled out the credit application Tyler no longer answered his phone. When calling the dealership multi very aggressive quote over the phone. When we filled out the credit application Tyler no longer answered his phone. When calling the dealership multiple times no one could provide a straight answer if the quote Tyler gave me was accurate. After many phone calls it was confirmed that the quote he provided was incorrect and the car would cost roughly $5K more. Will never work with this dealership ever again. More

Stay away! Toyota of Hollywood made this experience torture! The original salesperson I was in contact with for a while made an appointment but then we came in and was on vacation. Many mishaps like or torture! The original salesperson I was in contact with for a while made an appointment but then we came in and was on vacation. Many mishaps like originally trying to sell me an already sold car, losing the key to the one I did buy and more but mainly reviewing the sales by Steven Arteta. After ended up selling me my car and he was happy to take his commission and run! NEVER buy a car from him as he will neglect care after he gets his commission. He neglects all responsibilities after. He forgot to have my license plate ready after my temporary license expired even though I called to remind him. He never apologized or took care of it, he just passed me to someone else and tried avoiding me. Every time I had to follow up, he was "busy or not working". He would say I will be in the office tomorrow but then he was not. Every word that came out of his mouth is a lie. He would agree on a price but then add in hidden fees over and over just when you think it was a deal. I needed a car that day or I would have walked out. This was supposed to be an exciting day as it was my first car purchase and the biggest chunk of money I have spent. I will have a knot in my stomach every time have to get my car serviced from them. He makes a bad rep for the Toyota brand. More

Mi comentario es negativo, no resuelven mi inconveniente y nadie sabe nada me parecen incompetentes y la atención al cliente es pésima.no lo recomiendo y nadie sabe nada me parecen incompetentes y la atención al cliente es pésima.no lo recomiendo More

Very upset! Someone from TOYOTA OF HOLLYWOOD stole my Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and picked up the car at 3:30 More

This is the worse Dealership they disrespect females. They run your credit without permission. They said they are going to help you then they stop. They lie treat very well at the beginning then they mis They run your credit without permission. They said they are going to help you then they stop. They lie treat very well at the beginning then they mistreat you. More