Toyota of Hollywood FL

Stay away! Toyota of Hollywood made this experience torture! The original salesperson I was in contact with for a while made an appointment but then we came in and was on vacation. Many mishaps like or torture! The original salesperson I was in contact with for a while made an appointment but then we came in and was on vacation. Many mishaps like originally trying to sell me an already sold car, losing the key to the one I did buy and more but mainly reviewing the sales by Steven Arteta. After ended up selling me my car and he was happy to take his commission and run! NEVER buy a car from him as he will neglect care after he gets his commission. He neglects all responsibilities after. He forgot to have my license plate ready after my temporary license expired even though I called to remind him. He never apologized or took care of it, he just passed me to someone else and tried avoiding me. Every time I had to follow up, he was "busy or not working". He would say I will be in the office tomorrow but then he was not. Every word that came out of his mouth is a lie. He would agree on a price but then add in hidden fees over and over just when you think it was a deal. I needed a car that day or I would have walked out. This was supposed to be an exciting day as it was my first car purchase and the biggest chunk of money I have spent. I will have a knot in my stomach every time have to get my car serviced from them. He makes a bad rep for the Toyota brand. More

Mi comentario es negativo, no resuelven mi inconveniente y nadie sabe nada me parecen incompetentes y la atención al cliente es pésima.no lo recomiendo y nadie sabe nada me parecen incompetentes y la atención al cliente es pésima.no lo recomiendo More

Very upset! Someone from TOYOTA OF HOLLYWOOD stole my Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and picked up the car at 3:30 More

This is the worse Dealership they disrespect females. They run your credit without permission. They said they are going to help you then they stop. They lie treat very well at the beginning then they mis They run your credit without permission. They said they are going to help you then they stop. They lie treat very well at the beginning then they mistreat you. More

COMPLETE WASTE OF TIME! Scheduled appointment for vehicle 630 pm night before, car was still available, to get to dealership in the morning for our appt., the Salesman who made appt was not available/couldn 630 pm night before, car was still available, to get to dealership in the morning for our appt., the Salesman who made appt was not available/couldn't be bothered; didn't even come out to meet us. To be told car wasn't available. To then be pawned off to some kid who didn't have a clue about what was on the lot and to be shown 2 cars which weren't even ready to show! (Former owners belongings still inside!) Will not ever go to this dealership again, just another car dealer playing the car dealer games... More

Me siento estafada por Adriana queipo y su equipo me aseguraron venderme un carro después dicen que no aprobaron el crédito y no me devuelven la inicial aseguraron venderme un carro después dicen que no aprobaron el crédito y no me devuelven la inicial More

La vendedora Adriana Paola Quintero Queipo (La Chiqui) su equipo de trabajo en conjunto con el mánager de finanzas (Many) me estafaron con la venta de un auto, al mes me dicen que debo entregarlo por no obte equipo de trabajo en conjunto con el mánager de finanzas (Many) me estafaron con la venta de un auto, al mes me dicen que debo entregarlo por no obtener la aprobación del banco , el auto lo entregue con el compromiso de que ellos me regresarían los $2500 que les di en efectivo de inicial Lo cual no fue asi nunca me devolvieron el dinero, todo fue un fraude. More

Contacted about a car to get some information. Called a number of times just to get a carfax. They told me every single time that it was available. I even told them to make sure that it is. Waiting for a r number of times just to get a carfax. They told me every single time that it was available. I even told them to make sure that it is. Waiting for a response with a history report. For two days I called and made sure it was available and they promised they would get back to me with the information. While awaiting a response they finally inform me that it has been sold. Not once did they bother to tell me that it was going to be purchased or anything didn't bother following up with me about. They don't care for customer service they only care about who shows up first with cash. Just disrespectful and unbelievable. More