Toyota of Hollywood FL

Not organized miscommunication was poor my appointment was at 7:30 my rep came in i at 8:00am someone asked my for help after 20 min waiting at the desk.didn’t even get what i made a appointment for: was at 7:30 my rep came in i at 8:00am someone asked my for help after 20 min waiting at the desk.didn’t even get what i made a appointment for: More

Despite getting an appointment it took 4-5 hours for the dealership to change the oil. Also, the service agent that was assigned to me was no where to be found during my scheduled time and arrived to the de dealership to change the oil. Also, the service agent that was assigned to me was no where to be found during my scheduled time and arrived to the desk 15 mins after the scheduled time. I had also requested a car wash after the oil change which was not done when I came to pickup the car. The only thing that was good was that they offered a ride to my house via Lyft so I did not have to wait the 5 hours at the dealership. More

Amazing experience! They were professional and friendly. Will refer them to all my friends and family. They were professional and friendly. Will refer them to all my friends and family. More

La vendedora Elena ramirez , y el financista Adin Acevedo son excelentes, ya van varios carros sacamos cob ellos y la atencion y soluciones dan son de primera, muy agradecidos son excelentes, ya van varios carros sacamos cob ellos y la atencion y soluciones dan son de primera, muy agradecidos More

Our Sales Person Richard Jean-Louis was excellent and actually exceeded expectations. He was very low-key and non pressure. He listened well, explained well, and was very patient when responding to my actually exceeded expectations. He was very low-key and non pressure. He listened well, explained well, and was very patient when responding to my multiple questions over several days. Richard was recommended by a dear friend. Juan in Credit was also very good for what was a longer the expected process. We leased/bought our 5th Toyota in 8 years and this was the 1st time at Toyota of Hollywood. This purchase was a lease. More

The service was great. Start with the valet to the service person, the technician. Everyone was courteous. Thank you very, very much Toyota of Hollywood. Start with the valet to the service person, the technician. Everyone was courteous. Thank you very, very much Toyota of Hollywood. More

There is no point in scheduling an appointment if you don't serve the cars in order of arrival. I do NOT understand why I had to wait FOUR hours for an oil change. It is always frustrating when you ask don't serve the cars in order of arrival. I do NOT understand why I had to wait FOUR hours for an oil change. It is always frustrating when you ask for updates and nobody knows anything. You have to sit there and pray for the associate not to forget you. You have the worst customer service. More

The attention and service was super good all the acessor very attentive to everything I congratulate you very attentive to everything I congratulate you More

I had a great experience at Hollywood Toyota. My salesman Thomas and the manager, Jose were awesome! I definitely recommend them for your future car, truck, and SUV purchases. My salesman Thomas and the manager, Jose were awesome! I definitely recommend them for your future car, truck, and SUV purchases. More

I had a 7:30am appointment for service which I was told would take a little under 2 hours. 3+ hours later I had to leave, the car wasn’t washed because it took too much time and the dashboard stated the ca would take a little under 2 hours. 3+ hours later I had to leave, the car wasn’t washed because it took too much time and the dashboard stated the car was low on washer fluid. Not a great experience More