Toyota of Hollywood FL

Beware of scams, here sellers tell you any number to accept and at the last minute they change it, the worst service I've seen Salesman Bartolo and his Manager Pedro, I only lost money and time accept and at the last minute they change it, the worst service I've seen Salesman Bartolo and his Manager Pedro, I only lost money and time More

Bad service... I had an appointment for maintenance, more than 3 hours waiting for attention. Terrible service. They should have respect for customers. I do not recommend them. than 3 hours waiting for attention. Terrible service. They should have respect for customers. I do not recommend them. More

fantastic!!! As always, I go in not quite sure of what I want and Sandra and Christina (Fleet Manager and her assistant) never fail to get me into what I need. I As always, I go in not quite sure of what I want and Sandra and Christina (Fleet Manager and her assistant) never fail to get me into what I need. I go in not as a customer but feeling like a family member. They take the time to chat and find out about the family. A loyal Toyota owner. More

Beware!!!Bunch if liars Gave info for deposit. Was coming to see it on Friday.Day before I get a text -unable to sell it because some mechanical issues. Today I got an email Gave info for deposit. Was coming to see it on Friday.Day before I get a text -unable to sell it because some mechanical issues. Today I got an email the car was sold !!!liars liars More

Terrible Customer Service I made an appointment and brought my car in for service. I waited two hours for the service rep to tell me what needed to be done - two hours before I made an appointment and brought my car in for service. I waited two hours for the service rep to tell me what needed to be done - two hours before they even looked at my car. Then it was another three hours to complete the work. Part of the work involved the brakes, for which the tires need to be removed. They had the nerve to charge me for a tire rotation, when the tires had to be removed anyway. I've had my car since 2012, and have brought it to other Toyota dealers for every scheduled service. I have never had a bad experience until now. I will find another another service place, and so should you. More

Excellent Assistance and Personal Customer Service All I can say is I had the most incredible experience at Toyota of Hollywood and it is due the service provided by Ms. Sandra Molina, Internet and Fl All I can say is I had the most incredible experience at Toyota of Hollywood and it is due the service provided by Ms. Sandra Molina, Internet and Fleet Manager. Ms. Molina walked me through every step of the process. She found me the vehicle I wanted with all the items I had requested. Every time I called, emailed or text, I received a timely and complete response. Ms Molina is a gem and Toyota of Hollywood is very lucky to have her. She is highly skilled and professional. I could not be happier and I would recommend her to anyone looking for a Toyota!! Thank you Sandra! I More

Buying Made Easy This was probably one of the easiest buying experiences I've ever had. Everyone was professional and extremely patient in all department areas. Would This was probably one of the easiest buying experiences I've ever had. Everyone was professional and extremely patient in all department areas. Would recommend for sure. More

Excellent Customer Service! My husband, who passed away last year, and I have been using Toyota of Hollywood for many years and can only sing praises to the excellent service we My husband, who passed away last year, and I have been using Toyota of Hollywood for many years and can only sing praises to the excellent service we received. I currently own a 2012 Camry and it is my third Toyota. Good information, professional help and wonderful results. I would very much like to commend Juan Carlos Reyes who in my opinion is a high quality and hardworking employee as well as a wonderful human being. His treatment of customers is always respectful and makes it his mission to provide all the information needed for whatever service required. I have always, always received the best service from him and also witnessed from afar how well he treats all his customers. He is definitely outstanding! More

False advertising WORST EXPERIENCE EVER. FALSE ADVERTISING. 1 start is way too much for this place and the sales guy Tyler and Manager Bobby Mr Big shot. First call in WORST EXPERIENCE EVER. FALSE ADVERTISING. 1 start is way too much for this place and the sales guy Tyler and Manager Bobby Mr Big shot. First call in the morning to offer me a price way off from a deal from a different Toyota dealership. once I told him the price, of course he told me he will beat that number for something even better. I told him to send me a picture of that truck he was talking about, which he did right away. I did get the picture of a different model from the one the other place were offering and a good reason for me to go to Hollywood instead of Sunrise. when I got to Toyota Hollywood they took me to test drive the truck. when we got to the truck of course it was a different truck. I asked the sales person why this truck and not the one from the picture the had send me? his answer. well if you want the one from the picture is going to be more money. SERIOUSLY?????? What kind of joke this place is? I was very clear from the beginning to show me the truck available for that price. I find this very unprofessional, illegal, unethical and very disrespectful with the people to do this kind of games. if they try to do this with new customers, that already says what kind of business they are and what kind of things they could do to customers. please be very carefully with this dealership. just to finish my really bad experience at this place. when a told the sales person what they did was wrong, he had the courage of telling me that if he gives me a better price, he will gain my business. I was thinking. they screw up and maybe they will give me a better deal after all. so he it comes Bobby the manager kind of arrogant to give me a attitude that they are the number one dealership for Toyota and the price I am getting is not true and they are lying to me. good luck with this kind of attitude and the false advertising. also looking to see If I can file a claim with the better business bureau of Florida for false advertisi More

stressful day, made ok. Thankyou Ray Ricketts and toyota of hollywood for making my new car buying experience professional, pleasurable and fun. On a inheritly stressful day Thankyou Ray Ricketts and toyota of hollywood for making my new car buying experience professional, pleasurable and fun. On a inheritly stressful day you all made it easier for me. Thanks again. More