Toyota of Hollywood FL

Felt like Home Buying a car is a very long and stressful experience. As a consumer I expect excellent service and knowledge from the salespeople and managers alike. Buying a car is a very long and stressful experience. As a consumer I expect excellent service and knowledge from the salespeople and managers alike. That's exactly what I received. First of all, Prince Chen is definitely a prince. He treated my father and I professionally and went over and beyond to get us exactly what we wanted. Lucy Lopez is lovely, professional and knowledgeable. She helped put the navigation system in place. Had it not been for her I would still be struggling. It was an extreme pleasure dealing with them. Just wanted it to be known. Thanks for putting us with me and my dad. I love my car!!!!!! xoxo More

Excellent personal service This is my third time purchasing a vehicle from Toyota of Hollywood and they are always courteous and professional they always go out of their way to This is my third time purchasing a vehicle from Toyota of Hollywood and they are always courteous and professional they always go out of their way to make sure I get exactly what I want. Thank you Lucy and Prince for all your help. More

My Used Car SalesMan - Henrique I am very happy to write a glowing review about the service I received from my salesperson; Henrique. He went above and beyond to make sure I was happ I am very happy to write a glowing review about the service I received from my salesperson; Henrique. He went above and beyond to make sure I was happy. There were some glitches and bumps that could have left me quite unhappy but Henrique took care of all my complaints and was able to iron them out. I have to commend this guy on his excellent customer service. He listened, he remained calm, and he solved all my issues without any hesitation. HE was new but you could tell his goal was not commission but making sure his customer was happy. What a great guy to work with. Toyota is lucky to have him More

Sales I bought my car from Danny Hanif he is a very nice person to deal with and he gave me very good customer service I would recommend him to see I bought my car from Danny Hanif he is a very nice person to deal with and he gave me very good customer service I would recommend him to see More

2018 Camry As a Disabled Veteran and Toyota purchaser i can assure anyone that salesman Mo and especially SalesManager Ray are 110% dedicated to satisfy well abo As a Disabled Veteran and Toyota purchaser i can assure anyone that salesman Mo and especially SalesManager Ray are 110% dedicated to satisfy well above any employees of any SOFLA Toyota dealership in the last 20 years.. I'm so satisfied with their work, professionalism, product knowledge, and Customer service buying my 2018 Camry.. I've bought and/or leased 7 Camry' s, 1 4Runner, 1 Corolla, and 1 Van in last 20 years in South Florida More

Great experience! Jose Bruno Ruiz was an awesome salesman. He was patient and not pushy. Israel Washington is a great F and I Manager. I usually dislike finance people, Jose Bruno Ruiz was an awesome salesman. He was patient and not pushy. Israel Washington is a great F and I Manager. I usually dislike finance people, but Mr. Washington was such a joy to work with. Keep up the great work! More

Classic Bait and Switch I’ve been shopping around for a new Tacoma trying to find the best price from several dealers. Adin from Toyota of Hollywood contacted me and we spoke I’ve been shopping around for a new Tacoma trying to find the best price from several dealers. Adin from Toyota of Hollywood contacted me and we spoke on numerous occasions, 11 emails and several phone calls and text messages. We discussed exactly what options I was looking for in the new Tacoma. This past Thursday he called and we spoke again regarding what I was looking for. He said he had one at the port that he can get me for $33,000. I told him I may come by over the weekend to discuss out the door prices. After our phone call he followed up with a text to which I replied to confirm he had the details correct before making the hour trip up north. To make a long story short, I showed up to the dealership on Saturday and asked for Adin. He was busy with a client so a sales person, whose name I can’t remember, said Adin sent him to help me in the meantime. Two hours later and several failed attempts to get me to trade in my car, purchase a different vehicle on the lot, and sell me on ToyoGuard, the sales guy starts to discuss pricing of a Tacoma at 39k to which I reply, thank you and I’m out. Visibly frustrated, the sales guy asks me to wait for Adin as he is the one that knows what I’m looking for, something that should have happened well before the 2 hour mark. In strolls Adin and we briefly discuss what’s going on. I show him the texts and he says he made a mistake and proceeds to tell me what a good deal I’m getting on the 39k Tacoma. At this point I knew I had been ‘bait and switched” so I got up and left. On the way out, I spoke with the sales manager who the sales guy and Adin had been dealing with and explained to him what was going on and showed him the texts from Adin confirming the details of the vehicle. He was pretty pissed at his staff, apologized for the incident, and offered to fill up my gas tank. Too bad I filled up my tank prior to making the trip up. In conclusion, I appreciate the sales manager offered to pay for my gas but making the hour long trip under false pretenses is pretty messed up. In total, I spent a little of 5 hours of my Saturday on the BS! Apparently, aside from getting end of the month sales bonuses, they also get bonuses for wasting people’s time. More

Darren Churchill Neita Professional, accommodating, knowledgeable and polite are only few of the positive attributes for Darren Neita. Wonderful experience Great represent Professional, accommodating, knowledgeable and polite are only few of the positive attributes for Darren Neita. Wonderful experience Great representative The best Impressive Darren Churchill Neita More

great job Miguel catalano great job happy with the service that he give me he took his time with me and explained everything to me that I needed to know Miguel catalano great job happy with the service that he give me he took his time with me and explained everything to me that I needed to know More

Sandra and Momi are the best They take care of me every time I purchase a vehicle. My entire family purchased vehicle from Toyota of Hollywood. THEY ARE THE BEST! 100%. Even her a They take care of me every time I purchase a vehicle. My entire family purchased vehicle from Toyota of Hollywood. THEY ARE THE BEST! 100%. Even her assistants are great! They are all like family. But a car from Sandra Molina you'll never regret it. More