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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,633 Reviews
Call Service Center (844) 888-0753

2,633 Reviews of Toyota of Hollywood - Service Center

Sort by
June 17, 2025

Everything was good except I stood outside, waiting for my car 30-40 min. In the heat with a bad back. More

by ANNABELH
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
Jun 17, 2025 -

Toyota of Hollywood FL responded

Annabelh, we appreciate your feedback and are sorry to hear about the wait time at Toyota of Hollywood. We'll work on improving this aspect for a better experience next time. Thank you for bringing it to our attention!

June 17, 2025

I bought an X6 almost 4 months ago from Toyota in Hollywood, Florida and I still haven't received my license plate. They're always trying to give me an excuse, but that's unacceptable. It's absurd fo More

by pro.caiohenrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2025

There is great collaboration of services. Professionalism and excellent customer service I will feel comfortable in returning with my vehicle for care in the future if needed. A special th More

by peanuts829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2025

Was quick and good the service the gave to us and we hope going there again More

by fliarangelmejias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team delivered an excellent experience. Thank you!

June 15, 2025

I was disappointed in the time it took to service my car for basic maintenance. I was not updated on the difficulty solving two concerns for several hours. Fortunately I was able to get the car the next mor More

by gloriahumes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about the delay and lack of communication during your car's maintenance. We strive for timely updates, so it's disappointing we fell short this time. I'm glad you were provided with a service rental in the meantime. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 15, 2025

My service on my car was very quick and efficient. The service advisor was helpful More

by nykesha.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Salinas
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Jun 16, 2025 -

Toyota of Hollywood FL responded

Thanks for putting your trust in our team at Toyota of Hollywood, Nykesha!

June 15, 2025

Adris was great, she helped me a lot with my service and my car key issues! More

by WILLCOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adris
Report | Print
Jun 16, 2025 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review of Adris!

June 14, 2025

Had everything ,food courts, very clean inside and out, very nice staff quick service I was very impressed, oh and I love my highlander More

by Rshipman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you had such a positive experience at Toyota of Hollywood! It's great that our team and facilities made an impression, and we're thrilled you're enjoying your Toyota Highlander. Safe travels ahead!

June 14, 2025

Outstanding customer service and all representatives were very professional. Brian always makes the experience a pleasure. More

by TLFUTLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that Brian and the team at Toyota of Hollywood provided outstanding service. We look forward to serving you in the future!

June 14, 2025

Lenny is Awesome gets everything taken care of He is great to work with on your maintenance More

by ALANMIAMI
Recommend Dealer
Yes
Employees Worked With
Lenny
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Jun 16, 2025 -

Toyota of Hollywood FL responded

We are glad to hear that Lenny has taken care of everything. Thanks for trusting Toyota of Hollywood with your automotive needs!

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