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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,776 Reviews

2,776 Reviews of Toyota of Hollywood - Service Center

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July 29, 2025

Toyota of Hollywood service department is state of the art with always the best customer service. I have been coming here for many years and Danny Metts always helps me with his great technical expertise. More

by rvanerven76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
July 28, 2025

I love Toyota of Hollywood , we bought all our car x 6 at Toyota!, Bryan the service department is so nice, . More

by Saomellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Great service they did a good job so Hollywood is the best. Will not take my car to get service any place else thank you. More

by Gonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
Jul 28, 2025 -

Toyota of Hollywood FL responded

Gonzo, thank you for choosing Toyota of Hollywood! We're so glad you had a great experience with our team. Safe travels!

July 27, 2025

Vast improvement from previous visits. Welcomed with a smile. Then met with Abel Torres asst service manager. Explained the problem with my Camry. He told me I would have to leave the v More

by dbennett0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Me sustrajeron un artículo de valor en mi consola y no me respondieron el correo después More

by JOSEMMORILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Toyota of Hollywood FL responded

Es muy preocupante leer esta reseña, José. Nos tomamos este tipo de reclamos muy en serio, y le pido disculpas por cualquier falta de comunicación por nuestra parte. Agradecería tener otra oportunidad de hablar con usted para poder responder adecuadamente a este comentario. Buscaré su información de contacto, pero mientras tanto, no dude en llamarme. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

July 26, 2025

The advisor work is exceptional. He care about the client and listen to their xoncern More

by mkoukoura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
July 25, 2025

After waiting a few minutes to be attended to by a serious looking service manager all went well until the time to retrieve my vehicle. The service manager was not there and I was misdirected to three More

by SAN4350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us. While we're glad you had a pleasant interaction with our team, we apologize for the wait and any confusion you faced with retrieving your vehicle. We hope to serve you even better next time. Thank you for choosing Toyota of Hollywood!

July 24, 2025

I went to have my back-up camera reset after a battery change. I didnt know it was going to take almost 5 hours! More

by tcgriffin1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Toyota of Hollywood FL responded

Thank you for your patience and understanding during your recent visit to Toyota of Hollywood. We apologize for the time it took and will make sure to improve efficiency moving forward. Safe travels!

July 23, 2025

Amazing customer service. Forever grateful for the help that was provided. He was very knowledgeable More

by WHITNEYLOUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah
Jul 23, 2025 -

Toyota of Hollywood FL responded

Thanks for the awesome review of Toyota of Hollywood!

July 23, 2025

Este dealer se caracteriza por su puntualidad con los clientes y buena explicación de todos los pormenores More

by kenfong672001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Toyota of Hollywood FL responded

Gracias por sus comentarios sobre nuestra puntualidad y transparencia en Toyota of Hollywood. Nos alegra contar con su preferencia!

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