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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,648 Reviews

2,648 Reviews of Toyota of Hollywood - Service Center

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June 22, 2025

No me Gustó para nada la atención del asesor nunca mostró interés a en ayudarme realmente no me gustaría que más nunca me volviera a atender su atención fue poco profesional desde un primer momento ma More

by yakelindelvalle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

He was very helpful and explained how to resolve my issue bought the car back on Thursday and her resolved it More

by BALISTRERI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Me gusta la atención y además del servicio. Es eficiente y muy profesional. Muchas gracias. More

by COLOCHINUSA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
June 20, 2025

I’m unsure about the work done on my car, which ended up costing me nearly $1,000, with a 1,200-mile warranty. Toyota mentioned they replaced the spark plugs and the gearbox oil. They also installed a new f More

by Yamalasubryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

I was helped on time and promptly by my assigned advisor JC. He kept me informed of the progress of my car. Had an issue with the rotors and it was replaced the following day. More

by MARIAPERNIA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

It was fast and very good customer service. Friendly, helpful and welcoming. No complains with service More

by reganmcas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

My server was understanding and considerate. He explained the reasons for my services and gave me pointers on how to keep my vehicle running up to par. More

by Vibrane02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name starts with a "J", I don't remember
June 19, 2025

One of the worst dealerships ever total scam! !!3 months in and still don’t have a tag. Not able to get one. They’re still trying to figure out how to transfer the title!!!! Paying for a car we ca More

by mrkgb2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Toyota of Hollywood FL responded

It's concerning to hear about your experience with the tag and tire issue. We strive for a smooth process, so it's disappointing that this has not been the case. Please reach out directly so we can address these concerns and work towards a resolution together. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

June 19, 2025

The personnel outside when you arrive need to be more attentive and cordial. Good overall More

by FL.ACA1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Toyota of Hollywood FL responded

All of us at Toyota of Hollywood are happy to see this wonderful feedback! Thank you for your kind words!

June 18, 2025

Brandon and the Toyota team were great. They helped me clear up any confusion I had & resolved the issue. More

by HAMMEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 18, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Brandon and the Toyota of Hollywood team were able to assist you effectively. Thank you for sharing your experience, and we're here if you need anything else!

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