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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,590 Reviews
Call Service Center (844) 888-0753

2,590 Reviews of Toyota of Hollywood - Service Center

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February 09, 2025

Very friendly and within reasonable time, customer service was great would and have recommended to friends More

by zorrak01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, Drew
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Feb 10, 2025 -

Toyota of Hollywood FL responded

Thank you for recommending Toyota of Hollywood! We're delighted to hear that our team provided great customer service in a timely manner. We appreciate your support and look forward to serving you again!

February 09, 2025

Dario help me get back on the road quickly after assessing my brake issue. I highly recommend him. More

by nvaright
Recommend Dealer
Yes
Employees Worked With
Dario
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Feb 10, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Dario could effectively assist you! Thank you for the recommendation. Safe travels from all of us at Toyota of Hollywood!

February 09, 2025

I was very disappointed with the service person telling me one thing and I end up waiting for four hours more than the time he was told me from the beginning just to change oil very disappointing. I wasted More

by yonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon
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Feb 18, 2025 -

Toyota of Hollywood FL responded

Yonathan, I'm sorry to hear about the long wait for your oil change. We strive for timely service and it's clear we fell short this time. Please reach out so we can address this issue directly with you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 09, 2025

Excellent service provided by Drew Manning and his team. With Gratitude. Keep up the good work. More

by BARRETT564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Toyota of Hollywood FL responded

Drew and the entire team at Toyota of Hollywood is so glad we earned your business. Thanks so much, Barrett!

February 09, 2025

Upon arrival, I was checked very quickly and the service was very satisfactory. That’s all More

by vlucas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Toyota of Hollywood FL responded

It was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

February 09, 2025

It was a good experience and great service, also quick and good communication with the customer More

by GABIMEREU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Jones
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Feb 10, 2025 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team!

February 07, 2025

El trato siempre es de primera , son muy atentos y pendiente de resolver el problema More

by IZNAGA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mantenimiento
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Feb 07, 2025 -

Toyota of Hollywood FL responded

Nos alegra saber que le hemos ofrecido un excelente servicio! Gracias por apoyar a Toyota of Hollywood.

February 06, 2025

No me gustó que es una camioneta nueva y el asistente lo único que quiere es ponerte muchas cosas para que pagues! Tenemos la camioneta por léase! Y es nueva y no entiendo porque me pide alrededor de 500 dó More

by sebastianvictoria17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Toyota of Hollywood FL responded

Sebastian, lamento escuchar sobre su experiencia con el asistente. No es nuestra intención hacer que nuestros clientes se sientan presionados a pagar por servicios innecesarios. Me gustaría discutir esto con usted para encontrar una solución adecuada. Por favor, no dude en contactarme cuando tenga un momento. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 05, 2025

Excellent service. Staff very friendly and helpful. The waiting period was not too long. I love it. More

by unikful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Toyota of Hollywood FL responded

We are so touched by this glowing review! Thanks for choosing Toyota of Hollywood!

February 05, 2025

When I asked for a loaner car they said they would note it. When I got there they said they do do that. Could have said from the beginning More

by SADIA61744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with Toyota of Hollywood. We apologize for any miscommunication regarding the loaner car and appreciate your patience. We'll work on improving our communication to ensure a smoother experience next time!

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