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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,501 Reviews

2,501 Reviews of Toyota of Hollywood - Service Center

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January 09, 2025

Happy every time with my service, the facilities and communication are great. Thank you Toyota team, More

by noel_rihl14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Hollywood FL responded

Noel, we're delighted to hear that you're consistently satisfied with the service and facilities at Toyota of Hollywood. Thank you for your support!

January 09, 2025

Andris was awesome. Excellent customer service very knowledgeable. I was given the runaround by two other service writers and she stepped in and really changed my opinio More

by ac18charlie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado
Jan 09, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us! We're delighted to hear that Andris provided excellent service and turned things around at Toyota of Hollywood. We appreciate the feedback and look forward to serving you again in the future!

January 09, 2025

Best service . Everyone is always so polite and so helpful and ready to assist you More

by SUZIANAHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team!

January 09, 2025

Best Toyota Service in Florida. Mechanics excellent and service agents too. I have been there every 10 thousand mile and will continue going. The best in South Florida. Thanks Holl More

by griceldaclaros81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Hollywood FL responded

Thank you for your wonderful feedback! We're delighted to hear that our team at Toyota of Hollywood has consistently provided excellent service for your 2021 Toyota 4Runner. We look forward to seeing you again at the next milestone!

January 07, 2025

Not happy with the service, I have currently experienced. Did Oil change and AC service, More

by LEOLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Toyota of Hollywood FL responded

Customer satisfaction is our top priority and I'm sorry to see that your experience fell short of our five-star standards. Would you be willing to talk through the details together? If so, please reach out to me at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 07, 2025

They made everything that I need it in that moment. Thank you so much for your help More

by BRITOFRANYERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Toyota of Hollywood FL responded

Thanks so much for the review. It was our pleasure to assist you, and we look forward to your next visit to Toyota of Hollywood!

January 06, 2025

En esta oportunidad mi experiencia no fue buena, ya que llevé el auto a servicio y demoraron 6 horas para entregarlo y debo de volver nuevamente por qué no configuraron el carro que ya le habían hecho el s More

by MARIANGEL27DUQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Toyota of Hollywood FL responded

Mariangel, lamento mucho escuchar sobre la demora y el problema con la configuración de su auto. Esto no es lo que esperamos para nuestros clientes y nos disculpamos por cualquier inconveniente causado. Por favor, comuníquese conmigo para resolver este asunto a su satisfacción. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 06, 2025

They are great but they took 1 hour to give me the car when it was ready because the sales people leave other cars blocking mine, till I said something they start moving the cars. More

by JOSELYNGM.47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Toyota of Hollywood FL responded

Joselyn, thank you for your feedback. We apologize for the delay in getting your car ready and appreciate your patience. We'll work on improving our process to ensure a smoother experience next time. If there's anything else you'd like to discuss, feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 06, 2025

Deivi the best man i like this place fast and eficiente work recomiendo este dealer More

by Michel varis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jan 06, 2025 -

Toyota of Hollywood FL responded

Gracias por la recomendación, Michel! Apreciamos las 5 estrellas para Toyota of Hollywood y para Deivi.

January 05, 2025

As a reputable Toyota dealership 1-they should be very consistent with PRICES . WHEN I GOT QUOTED I GOT A FIGURE, AND WHEN THE WORK STARTED I GOT ANOTHER FIGURE. 2- NO FOLLOWUP PHONE CALLS TO SHOW THE S More

by jaberadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptions girls upfront
Jan 06, 2025 -

Toyota of Hollywood FL responded

Jaberadam, thank you for sharing your feedback. I'm glad to hear you're happy with the work done on your car, but I apologize for any inconsistencies in pricing and communication. We strive to improve our service and appreciate your input. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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