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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,062 Reviews
Call Service Center (844) 888-0753

1,062 Reviews of Toyota of Hollywood - Service Center

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May 09, 2024

Lacey is really a pleasure to deal with! I go out of my way to be attended by her. More

by milapsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
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May 09, 2024 -

Toyota of Hollywood FL responded

We are so glad you enjoy working with Lacey! Thanks for sharing your kind words with the Toyota of Hollywood team and leaving us a five-star review.

Helpful
May 09, 2024

Horrible. I will never return to this place! They forgot about me. I never saw something like that More

by Alejandro Fabelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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May 09, 2024 -

Toyota of Hollywood FL responded

We strive to provide attentive service and I'm very sorry that we let you down, Alejandro. I understand you're upset, and I would appreciate the chance to discuss this with you further. If you're willing to speak with me, please reach out to me when you have the chance. Thank you, Shawn Jones - Customer Care Relations Manager - (954) 893-4660

Helpful
May 09, 2024

I always have a good experience with this dealer drew my assistant is always great and has an excellent customer service More

by rosario_linda10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew is the best
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May 09, 2024 -

Toyota of Hollywood FL responded

Rosario, we're so glad to know that Drew consistently provides you with excellent service at Toyota of Hollywood. Thanks for your continued support and positive feedback!

Helpful
May 08, 2024

Very courteous, polite and explained what was to be done and needs to be done! More

by FDHOUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names but they were very good.
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May 08, 2024 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review! See you next time!

Helpful
May 08, 2024

.great service. I am very happy to have everything done there. David has great customer service skills More

by bettyvillaltam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva is always available and ready to help when needed.
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May 08, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you had a great experience with David at Toyota of Hollywood! Your satisfaction is our top priority. Thanks for your review and we look forward to serving you again in the future!

Helpful
May 08, 2024

Fue muy amable la persona que me atendió y muy educada en el momento de expresarse More

by YESSYRAMOS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Toyota of Hollywood FL responded

Hola Yessy! Apreciamos esta amable reseña para el equipo de Toyota of Hollywood. Que tenga un buen día!

Helpful
May 07, 2024

It’s getting better with every appointment. Their service has new and better ways to serve. More

by lynnsmith0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
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May 07, 2024 -

Toyota of Hollywood FL responded

Thank you for this great review of Toyota of Hollywood! Have a lovely day!

Helpful
May 07, 2024

great service! it was fast, left my car clean and even fixed a little dent it had. All for free! More

by FELIPEPIEDRAHITAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Toyota of Hollywood FL responded

It was our pleasure to attend to all your service needs in a timely manner! Thank you for choosing Toyota of Hollywood. Safe travels!

Helpful
May 07, 2024

Your Service dept is not like how it used to be they are terrible i More

by SHELLYLOU24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Toyota of Hollywood FL responded

We are concerned to hear that your experience with us has not been satisfactory lately. Anytime we receive a negative review, I hope for the chance to learn more about what happened so it can be prevented in the future. I'm available to discuss your experience at any time. Thank you. I hope to hear from you, Shawn Jones - Customer Care Relations Manager - (954) 893-4660

Helpful
May 07, 2024

Customer Service was great . The ambiance was just refreshing with the beautiful decors all around. Great job Tayota Of Hollywood ❤️ More

by dchin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Toyota of Hollywood FL responded

Thanks for the positive feedback! We're glad you enjoyed your visit to Toyota of Hollywood and appreciated our decor. We are here for anything else you might need down the road!

Helpful
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