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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,814 Reviews

2,814 Reviews of Toyota of Hollywood - Service Center

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July 31, 2025

The service personnel Michael Jones was very kind, understanding and knowledgeable about treating his customers More

by PAULETTEBISPOTT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Toyota of Hollywood FL responded

We’re thrilled to hear Michael provided such a knowledgeable and kind experience. Thanks for choosing Toyota of Hollywood!

July 30, 2025

My family and I have had Toyota cars for many years. Recently my daughter had her car serviced at Toyota Hollywood. It was a great experience. Big thank you to Dan for assisting us. Dan was very profess More

by fsoliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Toyota of Hollywood FL responded

Thank you for your family's loyalty and for choosing Toyota of Hollywood! We're so glad Dan made the service experience smooth and efficient. We look forward to seeing you again and we’re always here to help. Safe travels!

July 29, 2025

Toyota of Hollywood service department is state of the art with always the best customer service. I have been coming here for many years and Danny Metts always helps me with his great technical expertise. More

by rvanerven76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Metts
Jul 29, 2025 -

Toyota of Hollywood FL responded

We are so proud to be your trusted service team! Thank you for choosing Toyota of Hollywood and sharing your support for Danny and the team. Safe travels!

July 28, 2025

I love Toyota of Hollywood , we bought all our car x 6 at Toyota!, Bryan the service department is so nice, . More

by Saomellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Toyota of Hollywood FL responded

Thank you for being a loyal customer and for sharing your kind words about Bryan and our service team! We truly appreciate your business and look forward to seeing you again at Toyota of Hollywood.

July 28, 2025

Great service they did a good job so Hollywood is the best. Will not take my car to get service any place else thank you. More

by Gonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
Jul 28, 2025 -

Toyota of Hollywood FL responded

Gonzo, thank you for choosing Toyota of Hollywood! We're so glad you had a great experience with our team. Safe travels!

July 27, 2025

Vast improvement from previous visits. Welcomed with a smile. Then met with Abel Torres asst service manager. Explained the problem with my Camry. He told me I would have to leave the v More

by dbennett0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Abel made the process smooth and efficient. We look forward to serving you again at Toyota of Hollywood. Safe travels!

July 27, 2025

Me sustrajeron un artículo de valor en mi consola y no me respondieron el correo después More

by JOSEMMORILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Toyota of Hollywood FL responded

Es muy preocupante leer esta reseña, José. Nos tomamos este tipo de reclamos muy en serio, y le pido disculpas por cualquier falta de comunicación por nuestra parte. Agradecería tener otra oportunidad de hablar con usted para poder responder adecuadamente a este comentario. Buscaré su información de contacto, pero mientras tanto, no dude en llamarme. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

July 26, 2025

The advisor work is exceptional. He care about the client and listen to their xoncern More

by mkoukoura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 29, 2025 -

Toyota of Hollywood FL responded

Thanks for putting your trust in the Toyota of Hollywood service team! Safe travels and take care!

July 25, 2025

After waiting a few minutes to be attended to by a serious looking service manager all went well until the time to retrieve my vehicle. The service manager was not there and I was misdirected to three More

by SAN4350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us. While we're glad you had a pleasant interaction with our team, we apologize for the wait and any confusion you faced with retrieving your vehicle. We hope to serve you even better next time. Thank you for choosing Toyota of Hollywood!

July 24, 2025

I went to have my back-up camera reset after a battery change. I didnt know it was going to take almost 5 hours! More

by tcgriffin1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Toyota of Hollywood FL responded

Thank you for your patience and understanding during your recent visit to Toyota of Hollywood. We apologize for the time it took and will make sure to improve efficiency moving forward. Safe travels!

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