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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,589 Reviews
Call Service Center (844) 888-0753

2,589 Reviews of Toyota of Hollywood - Service Center

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May 24, 2025

She makes sure the correct service is done, but doesn't push unnecessary items. She is patient and answers questions so I understand. More

by sawb30
Recommend Dealer
Yes
Employees Worked With
Andris Prado
Report | Print
May 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear about your positive experience with our team at Toyota of Hollywood. It's great to know that you felt well-informed and comfortable during your visit. Thank you for sharing!

May 23, 2025

My encounter in dealing with this dealership since 2020 as been great not perfect but have not had a reason so great to complain, More

by TANYABARNETT41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 23, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with Toyota of Hollywood, Tanya! We're glad to hear that overall, you've had a positive relationship with us since 2020. If there's anything we can do to make it even better, feel free to let us know!

May 23, 2025

Poor customer service also Lenny had me pay for things done to my truck that I didn't need so I really feel like hey lied about the service..it was a few customers complaining.. More

by kingjcrawford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lenny
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May 27, 2025 -

Toyota of Hollywood FL responded

It's disappointing to hear about your experience with our service, and I apologize for any inconvenience caused. We strive for straightforward communication in all our dealings, so it's concerning to learn you felt misled. Please reach out directly if you'd like us to look into this further or address any other concerns you may have. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 23, 2025

Excellent service as always, quick efficient professional. Drew was awesome and on point as expected. Looking forward to the next visit. More

by TEDGREA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Toyota of Hollywood FL responded

Thank you for the wonderful feedback! We're delighted to hear that Drew and our team at Toyota of Hollywood provided excellent service. We look forward to welcoming you back on your next visit!

May 23, 2025

Was great nick was especially good. Got it all done in one day.thank you More

by buddyiscool67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Toyota of Hollywood FL responded

Thank you for your confidence in Toyota of Hollywood, and for your business. Nick will appreciate the shoutout! We are grateful to have you as a customer!

May 23, 2025

Al Revisar No se pasa Ningún Detalle Por alto, Están a La Vanguardia Son Excelentes More

by Ngvzla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Toyota of Hollywood FL responded

Reseñas como la suya nos hacen sonreír! Muchas gracias por visitaar Toyota of Hollywood. Le enviamos un amistoso saludo!

May 22, 2025

Andris has taken care of my service needs for years. I feel that she makes sure my car gets the service it needs without any unnecessary add-ons. She is patient to listen to my concerns and give expla More

by sawb30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris Prado
Report | Print
May 22, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Andris has been consistently attentive and helpful with your service needs at Toyota of Hollywood. It's great knowing she provides clear explanations and ensures you receive only the necessary services. Thank you for sharing this feedback!

May 22, 2025

Was done in the allotted time frame but wish actually having an appointment made a difference More

by nanabaker20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing this feedback about your Toyota of Hollywood experience. We're glad we could finish during the allotted timeframe. If there's anything else we can do for you, please let us know. Safe travels! Shawn Jones - Customer Relations Manager - (954) 893-4660

May 22, 2025

Excellent The service was extremely excellent. The service has always been extremely excellent with great customer service. More

by mayatuthompson
Recommend Dealer
Yes
Employees Worked With
Don't remember ( my son was there)
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May 22, 2025 -

Toyota of Hollywood FL responded

Maya, thank you for your kind words! We're delighted to hear that you've consistently received excellent service at Toyota of Hollywood. We appreciate your support and look forward to serving you again!

May 21, 2025

On 5/10/25 I had my car service at Toyota of Hollywood. Bryan my service manager is the best. He has been servicing my toyota for over 20years, and He's the reason why I only buy Toyota brand cars. He is a More

by donnette green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Singularly
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May 21, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that Bryan has consistently provided exceptional service at Toyota of Hollywood over the years. Your loyalty means a lot to us, and we'll be sure to pass along your kind words. Safe travels in your Toyota!

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