Toyota of Hollywood - Service Center

My car was due for its service. Mike in Service was very helpful. He found things that needed to be done and was very careful. Thanks TOH for taking care of me! Mike in Service was very helpful. He found things that needed to be done and was very careful. Thanks TOH for taking care of me! More

The service manager was phenomenal! He got me situated in no time after the service agents didn’t want to assist my scheduled appointment. Brian was amazing!!! He got me situated in no time after the service agents didn’t want to assist my scheduled appointment. Brian was amazing!!! More

Everyone was polite and welcoming everyone with well manners and was fast helping everyone I will see them next time manners and was fast helping everyone I will see them next time More

I am writing to express my disappointment with the recent service experience at your dealership. I dropped off my car at 8:30 AM, as scheduled, and was assured I would be contacted once the service was compl service experience at your dealership. I dropped off my car at 8:30 AM, as scheduled, and was assured I would be contacted once the service was completed. Unfortunately, I did not receive any update or call throughout the day, and by 5 PM, I was still left waiting for information. This lack of communication is unacceptable and demonstrates a disregard for customer time and satisfaction. Effective customer service is built on clear communication and respect for the client’s schedule, and this experience fell far short of those standards. I hope you will address these issues to ensure that future customers receive the level of service expected from a reputable dealership. Sincerely, Yuleima Toledo More

As a Vietnam Disable Veteran, I was given a special promotion and I appreciate that. I have another maintenance appointment on my Tacoma next Monday. Thank you. promotion and I appreciate that. I have another maintenance appointment on my Tacoma next Monday. Thank you. More

The service advisor was outstanding. He was kind and attentive and that makes all the difference. He was kind and attentive and that makes all the difference. More

The issue with my car was not solved by your service personel, unhappy with recent quality of service, 954 832 2852 ,service manager please call me personel, unhappy with recent quality of service, 954 832 2852 ,service manager please call me More

They did not finish putting together my trunk after putting the spare tire back. Also the clocks time got pressed and was wrong when I got it back. putting the spare tire back. Also the clocks time got pressed and was wrong when I got it back. More

Great dealership in every way. I drive from. Miami just to go to this dealership because they give straight forward service and actually fixed my car on the first issue. I loved th I drive from. Miami just to go to this dealership because they give straight forward service and actually fixed my car on the first issue. I loved that I didn’t have to argue and bring my Prius more than one time, unlike other dealerships in Miami. Highly recommend their sales AND service departments. Very professional and a positive attitude go a long way towards my customer satisfaction . Thank you. More

The service you did for me on November 21 was the worst service. That's why I will come back Monday December 2. service. That's why I will come back Monday December 2. More