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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,832 Reviews
Call Service Center (844) 888-0753

2,832 Reviews of Toyota of Hollywood - Service Center

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January 05, 2025

Bandon me dio un excelente servicio, fue muy amable y resolvió todas mis dudas. Regresare a Hollywood Toyota para los próximos servicios. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Jan 06, 2025 -

Toyota of Hollywood FL responded

Laura, nos alegra saber que Bandon le brindó un excelente servicio en Toyota of Hollywood. Gracias por compartir su experiencia y esperamos verle de nuevo para sus próximos servicios.

January 04, 2025

Everything took long, service guy tried to push extra work down my throat after I said no multiple times and forced me to raise my voice so he would get the xxxxing picture. More

by bigdickjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Hollywood FL responded

John, I apologize for the experience you had with our service team. We strive to respect our customers' decisions and it sounds like we fell short here. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 04, 2025

Very bad experience Still waiting for parts after 4 weeks Nobody answers and nothing is moving More

by jorge40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Hollywood FL responded

If you're willing to speak with me, I would like to learn more about your visit in order to provide all customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 04, 2025

Great great great! What more can I say but great, superb, wonderful, marvelous, etc etc More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Hollywood FL responded

Thank you for the positive review of Toyota of Hollywood!

January 04, 2025

Daniel that is in Service is very professional, always doing an amazing job, very attentive. I will only asked for him every time my car is due for service. Highly recommended More

by Fatima17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 06, 2025 -

Toyota of Hollywood FL responded

Thank you for the glowing feedback! We're delighted to hear that Daniel has been providing exceptional service at Toyota of Hollywood. We look forward to assisting you with your future car needs!

January 04, 2025

Isia always helpful and call for updates on the services great place to service your vehicle More

by ZAMER WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isia in service
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Jan 06, 2025 -

Toyota of Hollywood FL responded

Zamer, we are glad to hear that Isia has provided top-notch support. Thank you for trusting Toyota of Hollywood with your service needs!

January 04, 2025

The family speaker is not good you get my $1000 and get my money back More

by MISERE6676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Hollywood FL responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 04, 2025

Good service 100% satisfaction of the service good compliments I do recommend to anyone go for Toyota More

by DHARSHANA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Singletari
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Jan 06, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear about your 100% satisfaction with our service at Toyota of Hollywood! Thank you for recommending us, and we look forward to serving you in the future.

January 03, 2025

This place is Too large and disorganized. It takes too long to get anything done. More

by RBricker77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Hollywood FL responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 03, 2025

Muy buen servicio me han brindado en este concesionario las veces que me han atendido More

by Gerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Hollywood FL responded

Gracias, Gerardo, por las 5 estrellas para el equipo de Toyota of Hollywood! Lo apreciamos mucho.

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