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Toyota of Huntington Beach - Service Center

Huntington Beach, CA

4.6
186 Reviews

186 Reviews of Toyota of Huntington Beach - Service Center

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October 18, 2023

You get in and out in a reasonable time Not to much over estimated time More

by KRCOWLES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not speak to ceaser
Report | Print
Oct 19, 2023 -

Toyota of Huntington Beach responded

It's great to hear our team delivered a prompt service visit, KRCOWLES57! We look forward to providing you with a 5-star visit next time! Regards, The Toyota of Huntington Beach Team

Helpful
October 18, 2023

Told me 2 hours, waited 4 1/2 hours! ! Other Toyota Service price is Cheaper than you More

by ALBERTOWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the name, check file
Report | Print
Oct 19, 2023 -

Toyota of Huntington Beach responded

Albert, thank you for your patience. At your convenience, please call Dustin Franke here at 503-250-0350 to discuss your experience further.

Oct 20, 2023 -

ALBERTOWAN responded

GOOD LUCK !!

Helpful
October 17, 2023

Great service, I would recommend this place to my friends and family thank you for taking care of my vehicle More

by M3BARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Pereida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Toyota of Huntington Beach responded

We love to hear our team delivered the quality experience you'd recommend to your loved ones! We look forward to delivering another stellar visit in the future! Take care. Regards, The Toyota of Huntington Beach Team

Helpful
October 16, 2023

Great service and communication throughout in regards to my vehicle service needs. Simply the best experience. More

by JennyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Munoz
Report | Print
Oct 17, 2023 -

Toyota of Huntington Beach responded

It's wonderful to hear our team provided you with a 5-star service experience, Jenny. Thank you for choosing Toyota of HB! Regards, The Toyota of Huntington Beach Team

Helpful
October 16, 2023

David was very friendly and helpful, listened to all my needs. Very knowledgeable and offered insightful information More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Report | Print
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for sharing your stellar rating, Cris! We are so lucky to have David on our team and we're thrilled he delivered an excellent visit. We look forward to providing you with excellent service again in the future! Regards, The Toyota of Huntington Beach Team

Helpful
October 16, 2023

Good service, and they get your car back when they say you will at promised cost. More

by JFLORES_38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, The Toyota of Huntington Beach Team

Helpful
October 16, 2023

average services and all about cost on everything but not the services. very disappointed as a customer of 30 years. More

by TERECMLI2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Toyota of Huntington Beach responded

We're discouraged to see you are dissatisfied. At your convenience, please call Dustin Franke here at 503-250-0350, as we'd like to learn more about where we fell short.

Helpful
October 16, 2023

Service dept needs better training so clients don't fall behind with recommended maintenance, when the service advisor doesn't let them kmow, then hits them with it when 1 vehicle is 10k behind and another More

by CERESE sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Esquivel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar (service manager)
Report | Print
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for bringing these concerns to our attention. Please call Dustin Franke here at 503-250-0350, as we'd like the opportunity to discuss this further.

Helpful
October 16, 2023

Excelente service, they are very profecional, good price, and very good, thanks to toyota hb. More

by Arturo lemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for choosing us, Arturo! We're so pleased to hear our team always provides you with quality service. We look forward to providing you with another excellent visit soon! Regards, The Toyota of Huntington Beach Team

Helpful
October 16, 2023

Everything went well. That's why I have done business with HB Toyota for years. Thanks you for thegood service. More

by RICHARD S EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in the service department.
Report | Print
Oct 17, 2023 -

Toyota of Huntington Beach responded

Thank you for always choosing Toyota of HB, Richard! We love to hear our team delivers exceptional service & we look forward to continuing to do so. Until next time! Regards, The Toyota of Huntington Beach Team

Helpful
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