Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Keene
Swanzey, NH
573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
573 Reviews of Toyota of Keene
February 23, 2011
I would reccomend this dealership to friends and family because the staff was very knowledgeable and friendly. Also, they did not make me feel pressured at any time to make any decisions I was not ready t because the staff was very knowledgeable and friendly. Also, they did not make me feel pressured at any time to make any decisions I was not ready to make. They listened to what I was looking for in a vehicle and what my needs were and they helped make all my wishes come true. More
by ank322
Employees Worked With
Michael Wells, Mike Wells
Helpful February 07, 2011
This is my fourth lease with Toyota so I am very familiar with their performance and value. I have always been happy with Toyotas and in addition to exception sales person I had, the service at the dealersh with their performance and value. I have always been happy with Toyotas and in addition to exception sales person I had, the service at the dealership is outstanding as well. Thank you. Stacey Trombley More
by strombley
Employees Worked With
Jaime Rios, Jaime Rios
February 07, 2011
No pressure to buy or look at something I was not interested in, knowledgeable about the car I was looking at, friendly, got involved with me in talk beyond just selling me a car. Followed up to mak interested in, knowledgeable about the car I was looking at, friendly, got involved with me in talk beyond just selling me a car. Followed up to make sure everything was going ok and if i had any questions now that I have had the car for a bit. More
by fraunie
Employees Worked With
Jaime Rios, Jaime Rios
February 07, 2011
Excellent customer service by both Toyota of Keene and Jaime Rios- I have been exclusively using this dealership and Jaime since 2002. It's the only place I will go. The customer relationship doesn't en Jaime Rios- I have been exclusively using this dealership and Jaime since 2002. It's the only place I will go. The customer relationship doesn't end when I drive off the lot with my new vehicle- it is just the beginning! This is why I rate this dealership and employee as great! More
by dmannai
Employees Worked With
Jaime Rios, Jaime Rios
February 07, 2011
Jaime was incredibly professional, knowledgeable, helpful, polite, and wonderful to work with. He answered all of our questions promptly and thoroughly, treated us with respect, accommodated our sche helpful, polite, and wonderful to work with. He answered all of our questions promptly and thoroughly, treated us with respect, accommodated our schedules, and worked around our children. He also seemed very knowledgeable about the product, its history and the car sales world in general. He had an in-depth knowledge of the vehicle we were buying and all of its aspects. We were confident that we were getting factual and helpful information from him at every point and trusted his integrity immediately. He went above and beyond what we expected and we will certainly call on him again when we are in the market for another vehicle. I believe we got a great deal on a great car from a great salesman! More
by danielletaylor10
Employees Worked With
Jaime Rios, Jaime Rios
February 06, 2011
To whom this may concern, My father did a lot of To whom this may concern, My father did a lot of shopping over emails for me with dealerships, he found a answer we were looking for on the new 2011 To whom this may concern, My father did a lot of shopping over emails for me with dealerships, he found a answer we were looking for on the new 2011 Rav4 Limited. We both were very pleased with the friendliness and the honesty of David Cox and Michael Downs. We were very pleased with the length of time it took and that we were not hassled. It was one of the best experiences we have ever had at a car dealership! My father owns a Toyota Tacoma and will be going there to deal with those 2 gettlemen when he is ready to trade his truck in for a new one! I got everything I was looking for and a new beautiful 2011 Rav4! I truly love this car! Thanks for everything! Kelly Chickering More
by k.zolnoski
Employees Worked With
Michael Downs and David Cox, Mike Downes
January 31, 2011
Why am I not suprised that Toyota of Keene has a "5" rating?? This is a staight shooter dealership!! I NEVER feel dooped when I shop for a car there. I took my mother shopping here because of my "5" rating?? This is a staight shooter dealership!! I NEVER feel dooped when I shop for a car there. I took my mother shopping here because of my past experiences with this dealership. She had a bad experience the day before with another dealer and I knew I could trust Toyota of Keene to treat us with the respect, kindness and honesty I have always received in the past and grew to trust in. A two thumbs up AGAIN for Toyota of Keene! And if I had more thumbs, they'd have those too! :) Thank you to Mike for all your help today. My mother loves her new Camry. And I am happy for her and feel good that I stirred her in the right direction. More
by MyReview123
Employees Worked With
Mike, Mike Downes
January 18, 2011
I’d like to give a big ‘thumbs up’ to Michael Wells and Toyota of Keene for being both customer friendly and enjoyable to work with. I first visited the dealership and met Michael six months ago when my so Toyota of Keene for being both customer friendly and enjoyable to work with. I first visited the dealership and met Michael six months ago when my son was looking for a used car. We didn’t purchase from the dealership at that time, but Michael Wells was so great to work with that I asked for his business card and said I’d be back in touch when I was ready to trade in my Toyota RAV4. I called him last week to let him know I was starting to do my homework and poke around dealerships in the state where I live (Massachusetts). And that's what I did until I traded in my ’99 RAV4 for a new ’11 RAV4 at Toyota of Keene last night. If you want a salesperson who is very likeable, honest, down to earth, and willing to work with you, then don’t waste time … drive straight to Toyota of Keene and ask for Michael Wells. And while you’re there, you’ll meet a great number of others at the dealership who will greet you with a smile and a nod. Matter of fact, theirs was the only dealership I visited that made me feel like a valued customer long before I signed the paperwork. I’m looking forward to a very long and happy partnership with the folks up in Keene. More
by Deepoparts
Employees Worked With
Michael Wells, Mike Wells
January 13, 2011
I gave a high rating for a few different reasons. There was never any pressure to buy anything, I found a 2010 on line and corresponded with David Cox about it and thats what initially got me to Keene Toyo was never any pressure to buy anything, I found a 2010 on line and corresponded with David Cox about it and thats what initially got me to Keene Toyota. Once there everybody seemed really laidback, in a good way, not in a way they didn't want to help. Shaun Waters and Stephen Hill are two of the best people I,ve ever crossed paths with in car dealership, they were both very polite, they both talked at me, not down to me or at anytime did they give me the feeling I wasn't getting the best deal possilble. I will be going to Keene Toyota for many many years to come. Thankyou Shaun, Stephen, and David, for all your hard work at getting me in this completely awesome 2011 Tacoma. Mike Gray More
by nemo51005
Employees Worked With
David Cox,Shaun Waters, and Stephen Hill, David Cox, Steve Hill, Shawn Waters
January 10, 2011
We had a special circumstance, the car we were trading in wasn't 100% but I walked in the door, met the first salesman I saw, told him what I want/needed and with just a few phone calls, the dealership had m wasn't 100% but I walked in the door, met the first salesman I saw, told him what I want/needed and with just a few phone calls, the dealership had me out of my bad situation into a better one. I loved dealing with Michael, who called me 3 times on his day off so we could get the deal through, he was easy to talk to and didn't beat around the bush. Buying a car is up there with going to the dentist for me but dealing with Michael and Toyota of Keene made it SO easy. I'll be back for sure. More
by mfagely2678
Employees Worked With
Michael Wells, Mike Wells
