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Toyota of Kent

Kent, OH

4.8
1,177 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,177 reviews

March 08, 2022

Excellent communication. Called at last minute to get daughters car in and we’re very helpful. She is over an hour away at college and the location is perfect to the universi More

by gaspumpcarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan varnes
Mar 24, 2022 -

Toyota of Kent responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

Very nice experience, I'll recommend to my family and friends. Easy and fast service, nice and friendly staff members More

by MIRASUCCESS70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 08, 2022

Friendly & proactive. They go the extra mile! The knowledge and professionalism is exceptional. I never feel pressured or uncomfortable when shopping. More

by Marb216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Dodge
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2022

The staff was courteous and helped with an issue I had. It seemed to take a very long time for an oil change and tire rotation especially with having an appointment but everything was addressed and taken More

by JENN.HANFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. If you have any further questions, please give us a call. We're always happy to help!

March 07, 2022

The service writer John is awesome. Missed seeing Jeff the Service manager. The lube technicians Cory and Owen did a great job More

by JSTARCH18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 04, 2022

Had my oil changed. Fast and efficient. Also suggested new cabin filter. Showed me dirty one. 🤗 More

by SUESCHAETZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

the service is excellent, the waiting area is comfortable, the staff is great but I miss the chocolate chip cookies. blame COVID for that! More

by MSICIARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Grand
Mar 24, 2022 -

Toyota of Kent responded

Thank you so much for the amazing review. We really appreciate your feedback about us at Toyota of Kent. As for the chocolate chip cookies, we are also very upset with them being gone but we are hoping to get them back very soon!

March 04, 2022

Friendly and helpful. Would definitely return in the future. Justin was great and helpful as well. More

by COURTNEYBARNETT39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

All the people I dealt with at the Kent Toyota dealership were fast and efficient with paperwork and getting me on the road with my new truck. I would highly recommend this dealership. More

by SEKERAKTERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 04, 2022

I bought my car from Don Joesph Toyota in 2006. They, now Toyota of Kent, has done EVERY service to the us car and I can’t/won’t sell/trade it for anything. It runs like new and is rock solid becau More

by CHUCKLACHANCE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serivce department
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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