Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Kent
Kent, OH
1,167 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,168 reviews
February 08, 2022
Very nice customer service and great to work with! Great communication always stayed in contact with us! communication always stayed in contact with us! More
by HOLLYBRIAN2010
Verified Customer
February 07, 2022
Hands down best car buying experience in 28 years ! Went during a snow storm and left with a 2021 rav4/hybrid. Everyone I dealt with went above and beyond to make this experience amazing. 10/10 would recomm during a snow storm and left with a 2021 rav4/hybrid. Everyone I dealt with went above and beyond to make this experience amazing. 10/10 would recommend to anyone. They have made a customer for life. More
by JEDIBOB1602
Employees Worked With
Other Employees :
Tiffany Lucas
February 07, 2022
This was the smoothest, most painless process I have ever had buying a car; excellent customer service! had buying a car; excellent customer service! More
by LUCAS.D.LAUREN
February 07, 2022
what great experience from check in to when ready. All personal were friendly and helpful. The car was ready on time and was called that it was ready. Happy to return for my next service. personal were friendly and helpful. The car was ready on time and was called that it was ready. Happy to return for my next service. More
by BARRY33
Employees Worked With
Ryan Doge
February 07, 2022
Salesman was great to work with and the selling process was quick and painless. Had issues with other dealerships, will buy from again. was quick and painless. Had issues with other dealerships, will buy from again. More
by SEANB19
Employees Worked With
February 05, 2022
For many years now, this dealership has kept me very pleased with everything. The’ve kept my Prius running perfectly. The’ve reminded me when service is due, scheduled me at my convenience, never kept m pleased with everything. The’ve kept my Prius running perfectly. The’ve reminded me when service is due, scheduled me at my convenience, never kept me waiting, and had my car washed when I was ready to drive home. They’ve also kept me alert to new car deals — which I don’t need. What more could anyone want ? More
by HUDSBESTS
Employees Worked With
February 04, 2022
In 25 years with this dealership, I’ve only had one bad experience with the service. Yet everyone of my trips has struggled with the online appointment site. Everyone seems to know it; but nothing seem experience with the service. Yet everyone of my trips has struggled with the online appointment site. Everyone seems to know it; but nothing seems to change. I hoped Toyota of Kent would fix that. I’m still hoping. More
by GEWALD
Employees Worked With
Don Grand, John Blazsic
February 03, 2022
Never had an easier time acquiring a new car. Salesman, finance guy, and service department were efficient, polite, and eager to please. finance guy, and service department were efficient, polite, and eager to please. More
by JCDEMARCO
Employees Worked With
Tom Powers - 5 stars Dale (finance) - 5 stars
February 03, 2022
Have been with this dealership for well over 30 years and have always been treated fairly and honestly about the purchase of my vehicles. Always get me the best deal possible. Service department excellent. have always been treated fairly and honestly about the purchase of my vehicles. Always get me the best deal possible. Service department excellent. More
by YAROSIK
Employees Worked With
Bill Handschumaker , Dale Burnside
February 03, 2022
Tommy was the greatest! We ended up with a beautiful new Highlander. I would recommend Toyota of Kent to anyone who wants to be treated as family and trust their sales person! Everyone at the Dealership was Highlander. I would recommend Toyota of Kent to anyone who wants to be treated as family and trust their sales person! Everyone at the Dealership was amazing! More
by LCTTROSS
