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Toyota of Kent
Kent, OH
1,090 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,090 reviews
June 14, 2023
Very smooth process. I couldn't be happier. Thank you for being patient and allowing me to find my best vehicle. I couldn't be happier. Thank you for being patient and allowing me to find my best vehicle. More
by TERESAKIGHTLINGER
Verified Customer
Helpful June 12, 2023
Good experience with Service Dept; dealt with my usual service writer, John, whom is friendly, knowledgeable, and efficient, and got me in and out of there in no time! Streamlined, is best description of service writer, John, whom is friendly, knowledgeable, and efficient, and got me in and out of there in no time! Streamlined, is best description of how it went! More
by JSTUDNIARZ
Employees Worked With
John
June 12, 2023
Checking in and out was handled ok. Most of the work done isn't visible for me to see. I can only trust and hope that it was actually done and done well. The service report listed what Most of the work done isn't visible for me to see. I can only trust and hope that it was actually done and done well. The service report listed what was supposed to be done. It stated fluids were topped off. I checked and found that both the windshield wiper and radiator fluids had not been topped off. How am I supposed to have complete confidence in the service department when I found that? More
by RKRALIK
Employees Worked With
John
June 08, 2023
Friendly and fast service! The waiting area was comfortable and fun for my kids. I felt that they did a thorough job and explained everything very well. The waiting area was comfortable and fun for my kids. I felt that they did a thorough job and explained everything very well. More
by theolivertribe
Employees Worked With
Service
June 07, 2023
Tom Powers was my salesman and he was extremely patient with me during the buying process. with me during the buying process. More
by Amy
Employees Worked With
June 07, 2023
Everyone at the dealership was super friendly and helpful. Worked with Tom and he was great. I couldn’t have asked for a better experience. This was the fastest and easiest process! helpful. Worked with Tom and he was great. I couldn’t have asked for a better experience. This was the fastest and easiest process! More
by DUGGER.KELSEY22
Employees Worked With
Tom powers
June 07, 2023
Everything went well. The wait time was fine and there was good customer service. We are satisfied with the overall service they provided. The wait time was fine and there was good customer service. We are satisfied with the overall service they provided. More
by MOLLYLEISING
Employees Worked With
Service
