Toyota of Kent

Excellent! ! For never having even me Bill Handschumaker, the salesman on the other end of the phone or email, in my estimation, this was as good a transaction ! For never having even me Bill Handschumaker, the salesman on the other end of the phone or email, in my estimation, this was as good a transaction as could ever be expected. In fact, it was "Great"! Everything that was told to me was spot on and there was absolutely zero unpleasant surprises! Up until we took delivery I had never even been on their lot until we picked up our Highlander, now this was a very pleasant surprise, this car is stunning!! Thank You! More

The service department staff are all friendly, and helpful. They inform me of all things going on, and I won't go anywhere else to service my vehicle! helpful. They inform me of all things going on, and I won't go anywhere else to service my vehicle! More

Tyler, Kaylee, and Dale in finances we’re very helpful, made everything easy. Efficient and professional. made everything easy. Efficient and professional. More

Excellent communication. Called at last minute to get daughters car in and we’re very helpful. She is over an hour away at college and the location is perfect to the universi Called at last minute to get daughters car in and we’re very helpful. She is over an hour away at college and the location is perfect to the university. Dan was very professional. More

Friendly & proactive. They go the extra mile! The knowledge and professionalism is exceptional. I never feel pressured or uncomfortable when shopping. They go the extra mile! The knowledge and professionalism is exceptional. I never feel pressured or uncomfortable when shopping. More

Very nice experience, I'll recommend to my family and friends. Easy and fast service, nice and friendly staff members friends. Easy and fast service, nice and friendly staff members More

The service writer John is awesome. Missed seeing Jeff the Service manager. The lube technicians Cory and Owen did a great job Missed seeing Jeff the Service manager. The lube technicians Cory and Owen did a great job More

The staff was courteous and helped with an issue I had. It seemed to take a very long time for an oil change and tire rotation especially with having an appointment but everything was addressed and taken It seemed to take a very long time for an oil change and tire rotation especially with having an appointment but everything was addressed and taken care of at this point. More

Could have taken a little less time. I appreciated detailed analysis. I think that the fact that the audio amplifier just that morning reported no audio of any time was available (CD, sa I appreciated detailed analysis. I think that the fact that the audio amplifier just that morning reported no audio of any time was available (CD, satellite, FM radio) (happened once before and corrected at the previous service) but suddenly was fully working after all other service points to a correction from re-booting its computer when the battery was changed. I appreciated the car wash -- did not get one at the previous service. More

Pleased with service John is excellent taking care of my car and seeing service is complete. Always consult me to advise of need attention car and seeing service is complete. Always consult me to advise of need attention More