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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,161 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,161 reviews

February 21, 2023

Nice people good service I recommend your guys to everyone real friendly and professional thank you very much More

by JLRIVERA3073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas, Kaylee Genthner
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Feb 25, 2023 -

Toyota of Kent responded

Hi Jlrivera3073, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

February 19, 2023

This was by far a super easy and enjoyable experience. Will go again and refer as many friends as I can More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Powers, Tyler BOnina
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Feb 21, 2023 -

Toyota of Kent responded

David, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!

February 18, 2023

Steven Olmsted at Toyota of Kent was friendly, knowledgeable, and got us in and out quickly with our car purchase. Great service and prices! We would recommend this dealership to anyone looking fo More

by Rcole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Olmsted
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Feb 21, 2023 -

Toyota of Kent responded

Rcole, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We can't wait to see you again, have a great day.

February 15, 2023

Tom Powers, our sales rep. was great, easy to talk to, good listener, good follow up. Would recommend Tom. More

by BASSETTI3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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February 15, 2023

Brotgg he er in law told me about this dealership. Found the vehicle we wanted More

by SBURFORD25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot finance guys name. Very professional
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Feb 19, 2023 -

Toyota of Kent responded

Sburford25, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2023

very friendly an the people that work at the servicecenter have allways been very friendly and allways treat this old guy with alot of respect. More

by LGAPACHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry i dont remember the young man that waited on me. 2/10/23 9a.m.
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Feb 18, 2023 -

Toyota of Kent responded

Lgapache, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2023

Had a wonderful experience as we always do at this dealership. Dan was amazing with his communication and maki g sure we k ew what was goi g on and when our car would be done. Will always take our c More

by EGOODELL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, service department… 10!!!
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Feb 18, 2023 -

Toyota of Kent responded

Egoodell2001, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2023

I went there for a $75 oil change and free tire rotation. They constantly tried to upsell me on $1,500 products and services. I'm done - going somewhere else. More

by dede
Recommend Dealer
No
Employees Worked With
Other Services
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Feb 14, 2023 -

Toyota of Kent responded

Thank you for your feedback. We are sorry that your experience at Toyota of Kent did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities.When you get the chance please reach out to our service manager Nick. Thank you again for your feedback. It helps us to get even better.

February 07, 2023

i have been coming here since I bought my car in 2012. Their service is woderful. I won't let any other place service my car. More

by maryannsiciarz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Genthner
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Feb 14, 2023 -

Toyota of Kent responded

Maryannsiciarz, we are so happy to read such a great review about Toyota of Kent! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 07, 2023

My wife and I went to Toyota of Kent to purchase a new 2023 Highlander. My experience from start to finish was great. Tom the Sales Rep was patient and informative and willing to help in any way he could More

by CHARLIE_DAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powers - Sales Rep.
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Feb 14, 2023 -

Toyota of Kent responded

Charlie_day, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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