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Toyota of Kent
Kent, OH
1,161 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,161 reviews
January 30, 2023
Worked with me mostly over email, and when we met in person, the transaction was quick and painless. They accommodated my schedule, staying a bit past close to finalize all the paperwork, but never onc person, the transaction was quick and painless. They accommodated my schedule, staying a bit past close to finalize all the paperwork, but never once made me feel rushed. The staff was friendly, the sales team negotiated fairly, and I walked out with the vehicle I really wanted for me and my family. Beautiful dealership with even better people! Thank you Toyota of Kent! More
by BRADMD11
Verified CustomerEmployees Worked With
Ryan Dodge
January 28, 2023
Great customer service! They found me the exact car I wanted. Quick and easy process from start to finish. They found me the exact car I wanted. Quick and easy process from start to finish. More
by AndreaK
January 27, 2023
Awsome! Quick! Helpful! Honest! Clean!Great experience all around.Depenable!super nice people! Great coffees Quick! Helpful! Honest! Clean!Great experience all around.Depenable!super nice people! Great coffees More
by DEBBERS1286
Employees Worked With
January 27, 2023
Exceptional dealership both in sales and service! Dealing with for 20 plus years and will continue to do so!! Dealing with for 20 plus years and will continue to do so!! More
by RICKLA48
Employees Worked With
Other Employees :
Tiffany Lucas, Kaylee Genthner
January 24, 2023
Poor service from Parts Department. They ordered the wrong part for my car and it is now necessary for me to make a return trip to the dealership to pick up the correct part. Their They ordered the wrong part for my car and it is now necessary for me to make a return trip to the dealership to pick up the correct part. Their Service Department did a fine job with my oil change. More
by no name provided
Employees Worked With
I dealt with a girl in the Parts Department. I do not know her name.
January 22, 2023
Very pleased with my experience, my salesman Gary S. was great! He explained all aspects of not only the vehicle I was purchasing but also the process of trading in my current lease. Once you purchase a was great! He explained all aspects of not only the vehicle I was purchasing but also the process of trading in my current lease. Once you purchase a vehicle, it seems some sales people as well as the dealers demeanor changes toward you once your purchase is complete- But not Gary or this dealership. All of my concerns where addressed and he worked with me to achieve my desired payment even with trading in a lease early-even after I had left the dealership and made my purchase. Would recommend and would not hesitate to do business with him or this dealership again. More
by Marty L
January 21, 2023
Dale was great to work with, he was friendly, pleasant and professional. The service to my car was on time, I was kept informed about the progress and timing for completion and my car was washed before it and professional. The service to my car was on time, I was kept informed about the progress and timing for completion and my car was washed before it was returned to me. More
by MLNICKSON577
Employees Worked With
Dale
