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Toyota of Kent
Kent, OH
1,161 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,161 reviews
January 15, 2023
The staff was helpful and kept me updated. I would definitely go back to have more work done. I would definitely go back to have more work done. More
by LISA_KNAPP
Verified CustomerEmployees Worked With
Other Employees :
Tiffany Lucas, Kaylee Genthner
January 14, 2023
The people who helped me were polite and knowledgeable. They were very helpful also. When I picked up the car I received well informed knowledge about how the car works. They were very helpful also. When I picked up the car I received well informed knowledge about how the car works. More
by SANDRAWOODBY
Employees Worked With
Dave Olson , Kaylee Genthner
January 13, 2023
The Service department works like a well oiled machine. Easy intake, updates on progress and ETA on completion are all communicated. All the personnel are friendly and the waiting area is most comfortable. Easy intake, updates on progress and ETA on completion are all communicated. All the personnel are friendly and the waiting area is most comfortable. Just one problem….the new coffee machine has too many choices. More
by BETHRUFFING44
Employees Worked With
Sorry, didn’t get names
January 13, 2023
Kelly was so nice and professional to us. Highly recommend! She went above customer service for us. Highly recommend! She went above customer service for us. More
by CHOWATJET
January 13, 2023
Good quick service. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. More
by Neil.paolucii
Employees Worked With
Other Employees :
Tiffany Lucas, Kaylee Genthner
January 13, 2023
As usual the service was excellent, quick and reasonable. Toyota does it right does it fast and reasonably priced. Toyota does it right does it fast and reasonably priced. More
by TLENNON45
Employees Worked With
Other Employees :
Tiffany Lucas, Kaylee Genthner
January 12, 2023
Best car buying experience we've ever had from start to finish! Tom Powers & the service staff went above & beyond for us and we couldn't be more grateful. Highly recommend! finish! Tom Powers & the service staff went above & beyond for us and we couldn't be more grateful. Highly recommend! More
by MRJUSTINCARLSON8
Employees Worked With
Tom Powers, Tyler in Finance
January 11, 2023
Toyota of Kent was a great experience, from the very beginning to the very end! Everyone there was so courteous and friendly! Justin was amazing! beginning to the very end! Everyone there was so courteous and friendly! Justin was amazing! More
by ACLEANIMAGE4
