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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,090 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,090 reviews

July 25, 2023

Dale Burnside is always courteous and keeps me informed on what is needed. Top notch professional. More

by hammondsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
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Jul 29, 2023 -

Toyota of Kent responded

Hammondsr, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
July 24, 2023

Both the Service Center and Dealership have good and honest people, who will save you money. Being a young woman, it’s really easy to get taken advantage by people who try to make extra money, but Toyot More

by J.J.R43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jul 27, 2023 -

Toyota of Kent responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
July 22, 2023

Friendly and efficient service department with a knowledgeable team. Always have my vehicle serviced by them. More

by Diana Rhoads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 24, 2023 -

Toyota of Kent responded

Diana Rhoads, we really appreciate your feedback! We look forward to your next visit. Take care!

Helpful
July 18, 2023

John in the service department is always helpful and professional. I appreciate the personal attention. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blaczik in Service
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Jul 27, 2023 -

Toyota of Kent responded

Barbara, thank you for your kind words and this wonderful review! We look forward to your next visit!

Helpful
July 14, 2023

Everyone I dealt with did a great job. I am very satisfied with the service is received. More

by Teknomom47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Dodge
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Jul 14, 2023 -

Teknomom47 responded

Great job!

Helpful
July 13, 2023

I have gone to this dealership for many years and will continue to do so because of their service and friendliness. More

by eugenekovach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazik
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Jul 19, 2023 -

Toyota of Kent responded

Hi Eugenekovach, thank you so much for your positive comments about Toyota of Kent. Have a fantastic day!

Helpful
July 13, 2023

Great service desk. Great maintenance service would recommend them any time. John is the best More

by Pjohnson4216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Jul 19, 2023 -

Toyota of Kent responded

Pjohnson4216, we are glad we could help! We look forward to your next visit! Take care!

Helpful
July 13, 2023

Have bought many cars and years of services. Friendly, helpful, considerate and extra special thanks to John K in Service who goes the extra mile! More

by LFERRATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John K? In service
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Jul 19, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
July 13, 2023

no body wants to work there. Wanted to make arrangements to have a few things done in service they said it is sale job. sale said it service. would like better people there. More

by MOLICKDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Shultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
July 12, 2023

Called on Monday. ., had appt on Wed.. took 30 mins. I have no complaints. Would recommend. More

by Fras52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 14, 2023 -

Toyota of Kent responded

Hi Fras52, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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