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Toyota of Kent

Kent, OH

4.8
1,176 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,176 reviews

July 07, 2022

Seemed to be well organized system. In and out. No complaints. Could of went for a coffee though 😊 More

by rmnorton224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 19, 2022 -

Toyota of Kent responded

Hello Rmnorton224, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 06, 2022

I trust this dealership. Good communication and service. I highly recommend them. They are thorough and work is done well. More

by JAMR964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
July 06, 2022

The entire staff was friendly and made me feel welcome every visit. The coffee machine is a nice bonus while waiting for paperwork, or getting your vehicle serviced! There was little pressure while I chos More

by SSIMPSO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Kovacs
July 06, 2022

Very friendly,helpfull . Would recommend to friends and family.mike was very patient answering my guestions I rate him a 10. More

by Davood provdoot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike sheppard
July 06, 2022

Prompt service. I was given information on what needed to be done and kept informed More

by dmtabaj67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viernes, Daniel
July 06, 2022

Ryan the General Manager very knowledgeable and helpful. Ryan even offered to have the car delivered on a Saturday which we kindly accepted. I will recommend all my friends to Toyota of Kent. More

by DONNAKILBANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Toyota of Kent responded

Donnakilbane, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 05, 2022

As always, Don Joseph Toyota offered great service. Service Advisor Dan was incredibly helpful and kept me informed every step of the way! More

by Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan (service advisor)
Jul 06, 2022 -

Toyota of Kent responded

Hi Kane, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 05, 2022

They are friendly and fast to get you check in. I think they should offer more carwash and more courtesy check More

by IVANSHADOW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
July 05, 2022

I purchased a vehicle from out of town and had to do everything by way of phone. The sales staff was very professional and the process was fast and easy. When I arrived to pick up the vehicle the paperw More

by CALDWELLDJ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2022

Toyota of Kent seems to carry on the same excellent service that Don Joseph Toyota was well known for. Nice work! More

by LAD1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service Department.
Jul 06, 2022 -

Toyota of Kent responded

Lad1964, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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