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Toyota of Kent
Kent, OH
1,176 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,176 reviews
July 02, 2022
I never felt pressured. The staff was very knowledgeable and helpful. They listened to what I wanted and helped in an efficient , organized manner. Great service! The staff was very knowledgeable and helpful. They listened to what I wanted and helped in an efficient , organized manner. Great service! More
by KAT_FRALEY
Verified Customer
July 02, 2022
The service advisor John Blazsik was very friendly and informative about my Toyota Scion XBs six month checkup. Everyone is always very helpful. Thank you. informative about my Toyota Scion XBs six month checkup. Everyone is always very helpful. Thank you. More
by SOOTHIE13
Employees Worked With
Not known
July 01, 2022
Bill (I believe was his name) was a great salesman who listened to me and managed to get me a solid deal. listened to me and managed to get me a solid deal. More
by JMCCAUL2
Employees Worked With
Other Employees :
Tiffany Lucas, Kaylee Genthner
July 01, 2022
Thomas P was so helpful in each and every process that it took to get me into my new car. I had a trade in and everything was done quick and easy!! took to get me into my new car. I had a trade in and everything was done quick and easy!! More
by BOWLINGTIMOTHY31
June 30, 2022
Tommy made us feel welcome and did great explain all options. Very inviting and friendly atmosphere. options. Very inviting and friendly atmosphere. More
by JENNC2
Employees Worked With
June 29, 2022
Sales process was smooth however the service after the sale is quite substandard and disorganized. Refused to correct flaws in the paint on my 2022 Tacoma until I left a poor review on google. Even accuse sale is quite substandard and disorganized. Refused to correct flaws in the paint on my 2022 Tacoma until I left a poor review on google. Even accused me of taking my truck through a car wash (is there even a thing as a car wash that’s not touchless anymore?) between the hour after leaving and getting home and noticing the flaws… still waiting for my check for the balance owed to me from my trade in. Nobody seems to know how that process works either. Typical Ganley dealership. More
by 226SOURCES
June 28, 2022
Always professional. Never have had an issue with service in the 25 plus yeard i have been using them. Never have had an issue with service in the 25 plus yeard i have been using them. More
by PSMITHKGB
Employees Worked With
June 25, 2022
Do not expect to be dealt with on an honest and forthright manner. Bait anf switch is the name of the game here. My opinion is go here if yoi enjoy getting jerked around forthright manner. Bait anf switch is the name of the game here. My opinion is go here if yoi enjoy getting jerked around More
by Disappointed shopper
Employees Worked With
Mike,Sandy
June 25, 2022
Sales person was experienced an doing his best to secure deal, upper management not so much. deal, upper management not so much. More
by JJS.116.WC
