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Toyota of Kent
Kent, OH
1,158 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,158 reviews
March 09, 2022
Toyota of Kent gets the job done. My husband and I have dealt with that dealership (even when it was Don Joseph) for over 15 years. Sandy Becton is a friend and has always been help My husband and I have dealt with that dealership (even when it was Don Joseph) for over 15 years. Sandy Becton is a friend and has always been helpful in getting us connected with the sales people, etc. to get us in the vehicle we wanted. This is our 4th new vehicle purchase and we have been very pleased. The most recent purchase was handled initially through Tiffany and then Tyler (not sure if that is Anthony) Bonina and then with Dale - FIVE STARS ACROSS THE BOARD. Absolute professionals and made us feel like family. Don't really know the other names listed below. Thanks. More
by JUDIRETTIG
Verified Customer
March 08, 2022
Friendly & proactive. They go the extra mile! The knowledge and professionalism is exceptional. I never feel pressured or uncomfortable when shopping. They go the extra mile! The knowledge and professionalism is exceptional. I never feel pressured or uncomfortable when shopping. More
by Marb216
March 08, 2022
Excellent communication. Called at last minute to get daughters car in and we’re very helpful. She is over an hour away at college and the location is perfect to the universi Called at last minute to get daughters car in and we’re very helpful. She is over an hour away at college and the location is perfect to the university. Dan was very professional. More
by gaspumpcarson
Employees Worked With
Dan varnes
March 08, 2022
Very nice experience, I'll recommend to my family and friends. Easy and fast service, nice and friendly staff members friends. Easy and fast service, nice and friendly staff members More
by MIRASUCCESS70
Employees Worked With
Other Employees :
Tiffany Lucas
March 07, 2022
The staff was courteous and helped with an issue I had. It seemed to take a very long time for an oil change and tire rotation especially with having an appointment but everything was addressed and taken It seemed to take a very long time for an oil change and tire rotation especially with having an appointment but everything was addressed and taken care of at this point. More
by JENN.HANFF
Employees Worked With
Other Employees :
Tiffany Lucas
March 04, 2022
I bought my car from Don Joesph Toyota in 2006. They, now Toyota of Kent, has done EVERY service to the us car and I can’t/won’t sell/trade it for anything. It runs like new and is rock solid becau They, now Toyota of Kent, has done EVERY service to the us car and I can’t/won’t sell/trade it for anything. It runs like new and is rock solid because of the service that I have received from Toyota of Kent. See you in the summer! More
by CHUCKLACHANCE0
Employees Worked With
Serivce department
March 04, 2022
A Toyota owner for @40 years, the quality, service and reliability has always been excellent! My last salesperson, Gary Latera, is conscientious, knowledgeable and helpful. The Kent location is very conve reliability has always been excellent! My last salesperson, Gary Latera, is conscientious, knowledgeable and helpful. The Kent location is very convenient, and folks are friendly and available. More
by SAND12363
March 04, 2022
Friendly and helpful. Would definitely return in the future. Justin was great and helpful as well. Would definitely return in the future. Justin was great and helpful as well. More
by COURTNEYBARNETT39
March 04, 2022
the service is excellent, the waiting area is comfortable, the staff is great but I miss the chocolate chip cookies. blame COVID for that! comfortable, the staff is great but I miss the chocolate chip cookies. blame COVID for that! More
by MSICIARZ
