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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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August 14, 2023

The staff at Toyota of Kent are very professional, friendly, and knowledgeable. I am confident in their service. More

by miamisteve88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
August 14, 2023

Extremely flexible service department and very helpful. I saved the wrong date for my appointment and they were able to fit me in without question. More

by socchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Service Department
Report | Print
Helpful
August 10, 2023

Nice, clean, friendly , professional ,honest place. Service amazing quick, I would recommend to all my family and friends!! More

by Bobbil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
Report | Print
Aug 13, 2023 -

Toyota of Kent responded

Hi Bobbil! We're so happy we were able to help you out! We hope to be of service to you again in the future. Take care!

Helpful
August 10, 2023

Very quick, helpful and to the point. They didn’t try to add anything on. Fixed when I came in for. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Toyota of Kent responded

J, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
August 10, 2023

1st time visit for 20k check up, everything went really well, answered questions and was extremely quick. Great 1st time experience More

by Steve Ator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale in Service
Report | Print
Aug 13, 2023 -

Toyota of Kent responded

Steve Ator, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
August 09, 2023

Dan is fantastic in Service department. Always a great experience! Workers are always friendly and look out for your best interest More

by Morrismatthew15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service 5 stars
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Aug 11, 2023 -

Toyota of Kent responded

Morrismatthew15, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

Helpful
August 07, 2023

Great service team. Friendly staff. Wish they showed a little more appreciation on the management end in the way of customer loyalty. No complaints with service team, no More

by JOHNMICHAELMCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blasik
Report | Print
Aug 11, 2023 -

Toyota of Kent responded

Hi Johnmichaelmcn! We're happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 01, 2023

Everyone I dealt with was polite, friendly and efficient. Nice easy and smooth service appointment without any surprises. More

by Miata_one
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 08, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! Thank for taking the time to leave us this information about your recent visit. Take care!

Helpful
July 28, 2023

Everyone is very nice & very efficient. They greet you the minute you come in & get you checked in right away. The dealership is clean & comfortable. Very happy with this dealership. More

by caspidle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Toyota of Kent responded

Caspidle, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
July 27, 2023

John in the service department was amazing to work with. He was able to answer all my questions and put me at ease. More

by carrieconley99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
Report | Print
Jul 30, 2023 -

Toyota of Kent responded

Carrieconley99, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Helpful
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