Toyota of Kirkland

This is my 3rd Camry Hybrid in 5 years. All three have been done with Guy. Toyota Of Kirkland (TOK) should be proiud to have Guy on their staff. Danny was great from the financing end. been done with Guy. Toyota Of Kirkland (TOK) should be proiud to have Guy on their staff. Danny was great from the financing end. More

I was looking for a quality used car and was shown the product you had by saleman mr Guy Falco. Guy steered me to several nice cars and was very patient and informative in helping me with my selection. I product you had by saleman mr Guy Falco. Guy steered me to several nice cars and was very patient and informative in helping me with my selection. I felt very comfortable with Mr Falco as there was no pressure to purchase something I didn't want and I really appreciated that. I did buy a TSX and love it. I would not hesitate to work with Mr Falco again. Dan Swanson More

I'm writing this review because after the third time I took my vehicle to Toyota of Kirkland for simple oil change and age time I had an appointment and was told it would take less than an hour and I was took my vehicle to Toyota of Kirkland for simple oil change and age time I had an appointment and was told it would take less than an hour and I was there for over four hours each time the first time when I got my vehicle back but hadn't even been cleaned even though that was part of the service. The second time the experience was close to the same with the only thing being is that I have been promised that it would never happen again. The third and final time I brought my car in for service with them not only was not all of the service done completely as paid for but it took almost 4 hours and it was somewhat of a rude experience when I kept demanding that they just give me my car back because I did not have the time to sit and wait for the half hours for an oil change. More

My husband and I can't say enough good things about Roger Carr and the entire team at Toyota of Kirkland. Roger listened to what we were looking for and what features we needed in a new car. He then found on Carr and the entire team at Toyota of Kirkland. Roger listened to what we were looking for and what features we needed in a new car. He then found one of the few RAV4s with optional 3rd row seat, and had it transferred to Toyota of Kirkland. More

Worst experience ever! Liars, cheaters, scammers. Rude, rude, rude! 6 weeks after purchase dealership threating to sue me unless I gave more money. AVOID this dealership. Especially if you are a women. Gen rude, rude! 6 weeks after purchase dealership threating to sue me unless I gave more money. AVOID this dealership. Especially if you are a women. General Manger was threating me and very condisending. Now, I am I am out money I do not have because the dealership made a mistake and making me pay for it. More

I went to Toyota of Kirkland to sell a car, Elizabeth Shircore is very helpful and friendly. Price quoted is reasonable. I had a good experience, i will definitely go there when I want to buy a Toyota in Shircore is very helpful and friendly. Price quoted is reasonable. I had a good experience, i will definitely go there when I want to buy a Toyota in the future. More

Kirkland Toyota did a good job matching the lowest price I could find in the area. Mostly I appreciated Roger Carr's no pressure approach. I simply asked him what I wanted to know and he answered without an I could find in the area. Mostly I appreciated Roger Carr's no pressure approach. I simply asked him what I wanted to know and he answered without any fluff or BS. He let me know what my options were and left it to me to decide without trying to sway my opinion one way or the other. My one complaint is that I left a message that the dealer should not contact me by phone because this was a surprise gift for my wife and that they should only contact me through email. Apparently this was not clear to the manager because he told Roger to call me. Since I did not leave a number (on purpose because I did not want to be called) they found my wifes number in some old records and called her asking how to reach me. That put an end to the surprise. I chalk that up to a miscommunication though so I won't ding them for that. More

Sold me badly wrecked car, treats me like dirt afterward - lousy customer service, will fight you after they've lied - claiming ignorance and fighting me with the BBB - not worth the trouble! - lousy customer service, will fight you after they've lied - claiming ignorance and fighting me with the BBB - not worth the trouble! More

Got a great deal on a used car. Had to go back and forth on the contract a couple of times, but the dealership decided to do the right thing. Very strong customer focused management. on the contract a couple of times, but the dealership decided to do the right thing. Very strong customer focused management. More

Roger worked with us for a couple months to ensure we got the right new Prius C. The experience was excellent with low pressure while keeping us fully up to date all along the way. This is the second car w the right new Prius C. The experience was excellent with low pressure while keeping us fully up to date all along the way. This is the second car we've bought from this dealership and we will buy more in the future I'm sure. Tiffany was also excellent as the finance manager and explained all the options well. Great job Kirkland of Toyota! More