Toyota of Kirkland

The buying process was WAY too long, due to literally SIX trips between the salesman and the sales manager to broker the deal. I almost walked twice, but FIVE hours from when I first stepped onto the lot, I trips between the salesman and the sales manager to broker the deal. I almost walked twice, but FIVE hours from when I first stepped onto the lot, I drove off with my new 4Runner, with a reasonably good deal struck. As for service, they are very friendly and reasonably prompt, though they did lose a skid plate of mine during an oil change (replaced for free), and once forgot to put the oil drain plug back in after another change! (The slick in my garage tipped me off) Once again, fixed promptly but I would have preferred it done right the first time!<br>My advice-- shop them, as well as other Toyota dealers, before buying. If they can get you the right deal without too much back and forth, buy it from them! If they play too many games, walk! (And mean it!) More