Toyota of Kirkland
Kirkland, WA
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159 Reviews of Toyota of Kirkland
Last minute appointment with terrific service I called on the morning of the expiration of a coupon I had for a brake job and they fitted me in and were able to provide a loaner car. The work was I called on the morning of the expiration of a coupon I had for a brake job and they fitted me in and were able to provide a loaner car. The work was completed ahead of schedule and I was kept informed of all I need in the future. Thank you to Ken Hammamoto for his excellent service from my initial call to advice upon completion. More
Wonderful experience I went to the dealer to just browse the selections and ended up purchasing a car. The salesman, Matt Wingate, was extremely helpful, friendly and kind I went to the dealer to just browse the selections and ended up purchasing a car. The salesman, Matt Wingate, was extremely helpful, friendly and kind. Not to mention how much my daughter loves the new family car. More
in and out good service Had a recall on my Tacoma 2012, was painless to set up and appt, dropped it off and had it back by end of day. Very professional service, been going Had a recall on my Tacoma 2012, was painless to set up and appt, dropped it off and had it back by end of day. Very professional service, been going here for years. More
A Dealership That's Like My Car: Reliable Toyota of Kirkland delights me every time. They are customer-focused, dependable, skilled, and efficient. I can't think of any reason not to do busine Toyota of Kirkland delights me every time. They are customer-focused, dependable, skilled, and efficient. I can't think of any reason not to do business with them. More
Good service but be prepared to wait! Service people were both friendly and accommodating and waiting area is very nice but waited 90 minutes for an oil change and tire rotation at 7:30 in Service people were both friendly and accommodating and waiting area is very nice but waited 90 minutes for an oil change and tire rotation at 7:30 in the morning. I've noticed you always have to add 30-60, sometimes even 90 (!) minutes to their time estimates, depending upon what they are doing. More
Excellent service Service is performed well and quickly and the waiting room is comfortable. Questions and concerns are addressed promptly and I have been very happy wi Service is performed well and quickly and the waiting room is comfortable. Questions and concerns are addressed promptly and I have been very happy with all aspects of the service I have received from Toyota of Kirkland. Our Service Consultant, Luis, has been thorough in explaining offered services and programs and honest in recommendations. More
Easy and painless deal. Johnny was absolutely awesome in helping me trade in my old car for a new one. Right away they came with fair trade in price for my old car and didn't Johnny was absolutely awesome in helping me trade in my old car for a new one. Right away they came with fair trade in price for my old car and didn't pressure me into agreeing with anything until he knew that I was on board with the deal. Great dealership and again Johnny was awesome! More
No pressure Went in just looking and ended up purchasing 2 vehicles. They had the one vehicle and found the other one which was not even a Toyota in Tacoma and w Went in just looking and ended up purchasing 2 vehicles. They had the one vehicle and found the other one which was not even a Toyota in Tacoma and went and picked it up. Good people. More
Reliable and efficient. I brought my 2015 Camry in for a routine maintenance appointment, and as always, was very pleased with the high level of service I received. Thomas Kl I brought my 2015 Camry in for a routine maintenance appointment, and as always, was very pleased with the high level of service I received. Thomas Klein, the service consultant who handled my appointment, was knowledgeable, professional, and extremely customer oriented. He looked up the color of touch-up paint which I need for a second Toyota, and took it upon himself to ensure it was hand-delivered and available for me before I left the service department at the end of my appointment, also taking the extra time to carefully explain the best way to apply the paint. I was impressed with the quality customer service he provided. This, combined with my confidence in Toyota of Kirkland's maintenance expertise, is why I am a loyal TOK customer. More
Awesome! Great place, and great people. The facility was cleanly and the process was easy. I left extremely satisfied with my purchase! I will definitely recom Great place, and great people. The facility was cleanly and the process was easy. I left extremely satisfied with my purchase! I will definitely recommend this dealership to everyone looking to purchase a Toyota/Scion. More

