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Toyota of Lancaster

Lancaster, CA

4.5
5,961 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,961 reviews

May 04, 2025

I took my car in for service and spent $300+. I asked for new windshield wipers, which I would have paid for but they did not provide new ones. Very disappointed. More

by dbj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, I think that was his name.
May 03, 2025

It took 3 hours. .. that's just way too long Way way way too darn long More

by dan.yepez
Recommend Dealer
No
May 03, 2025

I am satisfied eith the service. Thank you!The adviser service dept. explained everything clearly and inwords and term i can understand More

by rosemarieomdesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory G
May 03, 2025

Everything was great But Had a oil change for 100 and something dollars and they were supposed to do a safety check or whatever they do filling you know brake fluid whatever windshield washer, fluid all More

by RICKWADS48
Recommend Dealer
No
May 03, 2025

Honest, good service and fast, staff taking care the customers and explain what are more need to work for the car I love the service. More

by Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Internet team department is great all the way, Maintenance and service department are terrible and a total failure More

by MAJDASFOURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Lancaster responded

We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Please fee free to contact our office at (661) 952-2103 so we can discuss your concerns in more detail.

May 02, 2025

Service Technician forgot to reset the dashboard maintenance due soon warning indicator. So, it keeps flashing up on the dashboard. More

by john.holley.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
May 02, 2025 -

Toyota of Lancaster responded

I’m sorry to hear that we did not reset the maintenance light. Please bring in the vehicle at your convenience so we can get the issue handled for you. We’ll work on improving our customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review!

May 02, 2025

Everyone was very nice and helpful. One problem I didn't receive my second key to my 2021 venza More

by Fglasgow
Recommend Dealer
Yes
May 02, 2025

Fernando had Product knowledge & Time taken to show differences between models & price points to enhance decision making. On a personal note, he has a patience & calming personality which can be helpfu More

by melida.camacho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Lancaster responded

We are so grateful for your kind words and 5-star rating! Please enjoy your new car!

May 02, 2025

Very fast and efficient process, easy to schedule an appt That is adjustable to my schedule More

by Tony Gtz
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
May 02, 2025 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

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