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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,020 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,020 reviews

June 13, 2025

I come from Sunland Tujunga- I’ve been to other Toyota dealerships and your service advisor Joe Garcia- is very good at explaining any maintenance that may need to be applied to my truck . Thank you f More

by JWLIBRA558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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June 13, 2025

Chanin is absolutely amazing. She leads with empathy and transparency and ensures her customers are taken care of. I have been a loyal customer because of her. Even before she bec More

by ricad82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2025

Very good a good comunicativo n with the guy that received my car. He called me on time. More

by hmgamiz84
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2025

Rodrigo made the process so easy for me. I told him what I was looking for in a vehicle. And he showed me exactly what I was looking for and made sure I got the best deal possible. More

by Delya Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2025

The service may or may not have been completed as described. They said to service my air cleaner which I replaced in March and which hadn’t been replaced in the year and a half before then. Said th More

by mightymom1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo and some blonde woman
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Jun 12, 2025 -

Toyota of Lancaster responded

I'm sorry to hear about your experience. This is not how we typically run our business. We would like the opportunity to talk and investigate your feedback. You can reach out to us at (661) 952-2103.

June 11, 2025

Customer service is good people are nice does take long time though shouldn't take an oil change 2.5 hours More

by PAULMIRACLE222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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June 11, 2025

Feels like the service center is always too busy. Feels like the service center should be more attentive. For the most part I have experienced good vehicle service. More

by DWIGHT_RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Toyota of Lancaster responded

Thank you for your review. We're pleased to have been able to assist you, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.

June 10, 2025

Quick and professional service with maintenance, employees were kind and informative. Would use this service again :) More

by george@georgestebbins.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Jun 10, 2025 -

Toyota of Lancaster responded

Thank you for your glowing review! We're thrilled to hear you enjoyed our service. We can't wait to welcome you back soon!

June 10, 2025

My service advisor , Nancy Rojo , was very helpful and accommodating. Service center runs smoothly and is staffed well during the day — busy More

by Nimmidharma
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
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Jun 10, 2025 -

Toyota of Lancaster responded

We appreciate your kind words. It's fantastic to know you had a great experience with us. Your satisfaction is our top priority!

June 09, 2025

Rodrigo really helped me get the best deal possible and was really nice and understanding of my financial situation. More

by mikemarquez153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

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