Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,038 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership
View Awards

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 6,038 reviews

December 19, 2023

Erick went on lunch and nobody told me my car was ready. I waited two hours and 40 minutes until i got tired of waiting. When i went to the office to ask about my car i saw it parked and ready. I dont know More

by s818smokey
Recommend Dealer
No
Employees Worked With
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Dec 19, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

December 19, 2023

Took to long, tried to sell me stuff Tires, batteries filters, and other stuff like that More

by paul.pullam2
Recommend Dealer
No
Report | Print
Dec 19, 2023 -

Toyota of Lancaster responded

We are sorry to hear that you were not satisfied with the service performed. We strive to provide the best experience to our customers, and we apologize for any inconvenience that you may have experienced

December 19, 2023

Thank you Andy Chavez For helping me out with my first car purchase, a brand new 2024 Camry. You rock and I am very happy with my purchase!! I recommend Andy as your car salesman he is very professional, More

by Joanna S
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Andy Chavez receives the recognition he deserves. Thank you again and have a great day!

December 19, 2023

Courteous On top of coming to my car New what I was going in for More

by FBGRL55.CP
Recommend Dealer
Yes
Report | Print
Dec 19, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 19, 2023

It was great, good quality as usual with the honesty to go with it. I will be coming back for my next service More

by marklouitaiman90
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Report | Print
Dec 19, 2023 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

December 19, 2023

Good service Thanks ? ? Service department was wonderful they did all service requested and I was completely satisfied. More

by sadbutterfly187
Recommend Dealer
Yes
Report | Print
Dec 19, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

December 18, 2023

Some reps are pushy but some really excel with c customer service. I love my Camry More

by ID2014TECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

December 18, 2023

They didn't inspect the Vehicle before sale pre-owned vehicle driver and 2 weeks I discovered missing parts, bad speakers they didn't charge the oil before sale and many more issues More

by alex1more
Recommend Dealer
No
Employees Worked With
No
Report | Print
Dec 18, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business. Please feel free to call me directly at (661) 952-2103.

December 18, 2023

All I needed this time was a part replaced for CarPlay. They did so under warranty, quickly, & it works fine now. More

by MALACH6
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Report | Print
Dec 18, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

December 18, 2023

As always, professional, personable, knowledgeable, and caring. Willing to make a deal. ... stand by the product, aim for customer satisfaction, and are honorable. More

by HUGHESRG
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzales
Report | Print
Dec 18, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

1
...
161
162
163
...
604