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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,038 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,038 reviews

July 17, 2023

Great service and customer service, Kiara es a wonderful person,very satisfied with her customer service skills. Always recommend her to my friends. More

by GLADYSPACHECOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 17, 2023

Amazing staff very friendly car service was done with adequate time. All questions and concerns were addressed. More

by jennierocks1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

July 17, 2023

Excellent service friendly and very helpful answering questions been going to Lancaster Toyota for over 10 years More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Toyota of Lancaster responded

Thank you so much for leaving us a 5-star review. We also want to thank you for being a loyal Lancaster Toyota customer. We look forward to serving you in the near future.

July 17, 2023

This is the best dealership you could possibly go to. Everyone is super nice and the purchase process was transparent and hassle free. I would 100% recommend going to this dealership for any Toyota purch More

by jbeam725
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Yeager
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Jul 17, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

July 16, 2023

Service excellent. Saved time, allowing me return to work earlier than expected . That it is very much appreciated . More

by mrspadwaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
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Jul 17, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. I'm glad to hear we were able to get you back on the road and back to work!

July 15, 2023

Nice and clean like the new set up very specious the staff very helpful and kind More

by medardodiaz1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Marentes
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Jul 17, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 15, 2023

Had a appointment and took forever to get to me. Employees standing around talking to eachother. When time came they upped the price of a requested job I had and wouldn't give me the price they orig More

by brian.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanin Yescas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. If you'd like to give me a call just to get more information on your experience, please call at (661) 952-2103

July 15, 2023

Great friendly service. Were extremely open and honest at all times. Work with our budget, and cared for our needs. More

by daniel.villa797
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Guzman
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Jul 17, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 14, 2023

Every employee that you interest with at Lancaster Toyota shows no interest in showing customer service or care. Just a number. It was my first time at the dealership. I never felt welcome or appreciate. Ser More

by scogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Rojo
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Jul 14, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

July 14, 2023

The staff is friendly and welcoming . Every appointment is quick in and out process . It’s all appreciated More

by WVASQUEZ37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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