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Toyota of Lancaster
Lancaster, CA
5,983 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,983 reviews
May 27, 2020
After calling the dealer and Toyota multiple times two issues that have not been resolved. The door trim that was added and billed was peeling off before I drove the car home. I was told they would call m issues that have not been resolved. The door trim that was added and billed was peeling off before I drove the car home. I was told they would call me within a week to set up an appointment to fix it. Still have not heard back about that even when I was called twice by someone trying to sell me a car from that same location because they were not informed I already purchased. Also I’ve called to try and set up my online account to pay bills but can’t do it because the website doesn’t go past the input email page. I was told use a different browser, used all chrome safari Firefox and none of them work. Very poor customer service especially after I bought the car. More
by AGUSTINM09
Verified Customer
May 27, 2020
Everyone is very kind. Service manager (Chanin Yescas) always takes good care of us. Repairs and/or routine service is accomplished in the minimal amount of time. Love this dealership! always takes good care of us. Repairs and/or routine service is accomplished in the minimal amount of time. Love this dealership! More
by CACLAIMJUMPER
Employees Worked With
May 26, 2020
Have done business with this dealership for the past 10 years and have never had a bad experience! Chanin Yescas of their service department always takes good care of us, never had a better representative years and have never had a bad experience! Chanin Yescas of their service department always takes good care of us, never had a better representative in my whole life dealing with car dealerships! More
by TD
Employees Worked With
May 26, 2020
I worked with Justin Neuburger, one of the the Toyota Internet sales crew. Justin was awesome, he constantly checked on my wife and I while we waited for the finance person. He was always professional an Internet sales crew. Justin was awesome, he constantly checked on my wife and I while we waited for the finance person. He was always professional and courteous and a really fine young man. I will ask to work with him on our next car purchase for ourselves or our daughters. More
by djceaglef15
May 26, 2020
I choose to go out of the area and out of the way because I don’t trust my local dealership. I like the people and service I get here at the Lancaster Toyota Dealership. I don’t trust my local dealership. I like the people and service I get here at the Lancaster Toyota Dealership. More
by T and T
Employees Worked With
I’m not sure who all I was in contact with during this visit.
May 25, 2020
Great service , took care of recall on a busy Saturday morning . Hope not to have issues again with airbags like my Honda Civic 2001. Which ended up on 4 airbag recalls. morning . Hope not to have issues again with airbags like my Honda Civic 2001. Which ended up on 4 airbag recalls. More
by RHINAH
Employees Worked With
Stephanie Santiago, Joey Gonzales
May 25, 2020
I went to this dealership for service and a few other concerns that I had about few things I had noticed on my new truck. concerns that I had about few things I had noticed on my new truck. More
by T and T
Employees Worked With
I’m not sure of the names of the people we worked with, how about sending this out a couple weeks sooner when people can remember.
May 25, 2020
Broke my taillight and got it fixed. Luckily they let me leave my truck over night so I could pick it up on a Sunday. Work went smooth and was done to completion. Luckily they let me leave my truck over night so I could pick it up on a Sunday. Work went smooth and was done to completion. More
by james.roberts
Employees Worked With
Stephanie Santiago
May 22, 2020
Tony Doyle Very simply, I bought my car at this dealership because I wanted to do business again with Tony Doyle. I had bought a car at Santa Monica Toyota a few Very simply, I bought my car at this dealership because I wanted to do business again with Tony Doyle. I had bought a car at Santa Monica Toyota a few years back and Tony was my salesman. I was greatly impressed with his friendless, intelligence, and automotive knowledge. When the time came to buy another car I actually tracked him down at Toyota of Lancaster and went there because of him. No nonsense, no hard sell. I can't imagine an easier person to do business with. Thank you John G More
by JOHNGILROY
Employees Worked With
