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Toyota of Lancaster

Lancaster, CA

4.5
6,039 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,039 reviews

November 29, 2019

Great car! Great salesman! I went in wanting a Toyota or a Honda that was in my price range but still a step above from my last car. My parents went in early to scope out some c More

by JESSEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Altieri, Matthew Finley
November 28, 2019

2 hour wait with appointment. I always make an appointment before coming in, and it’s always taken a minimum of two hours for an oil change. It’s also disappointing that the fluids More

by LUCY.OGEBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Gonzales
Nov 29, 2019 -

Toyota of Lancaster responded

Hi LUCY.OGEBE, After reviewing the records of your last service appointment, we have verified the two-hour duration, but non-appointments can take that long. We have also examined the documents associated with your recent service and will be happy to go over them with you. After checking all fluid levels, we noted they were all in the green, which indicates no "top-off" needed. We are always available to discuss concerns regarding your service history and look forward to answering any questions you may have. Please contact your Service Advisor or the Customer Relations Manager, Teresa Caso, at 661-948-0731 M-F. Thank you for your feedback Lucy, we appreciate your business and wish you a Happy Thanksgiving Week! Toyota of Lancaster

November 28, 2019

Average Unfortunately my experience on purchasing the Rav 4 dropped a little, compared to buying the Corolla just an hour before. As I write this I still don’ More

by JLSCHULTZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Altieri, Hernan Garay
November 28, 2019

Joey Gonzales was great I recently was helped by Joey Gonzales for my car service. He was very helpful and knowledgeable of my service needs. I will recomen this location. Gr More

by JOELO5656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
November 26, 2019

Good experience Smooth fun experience buying a vehicle. Good customer service lots of choices of vehicles and colors. Also surprised there was not much lag of time co More

by JLSCHULTZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Altieri
November 26, 2019

I didn’t wanna make a deal over $80 a month They gets ran my credit drop my score and let me walk away I was pretty poor they didn’t wanna make a deal over $80 a month las More

by IGGYSANTOS
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name of the man
November 26, 2019

Very helpful and friendly! I had a good experience to shop my Prius 2019 in this location, the price was reasonable and the dealer was very helpful and friendly. More

by YALI_ZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Neuburger
November 26, 2019

The 14 year goodbye I brought my Camry in for service and to check for a noise I thought I heard. I was given an estimate was given an estimated cost of $94.53. Later I More

by wm.mayo
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jose Martinez
Nov 27, 2019 -

Toyota of Lancaster responded

Hi wm.mayo, We have tried to call you over the last couple of days regarding your previous service appointment. We apologize for the error in getting the diagnostic fee wrong, and we would like to correct the mistake. Please contact me at your earliest convenience. Thank you, and Happy Thanksgiving! Toyota of Lancaster Teresa Caso 661-948-0731 tcaso@tol-av.com

November 25, 2019

Very professional, very quick with a factory recall My service agent was great, a pleasure to work with very fast and professional and kin to my needs. I would recomment them to anyone. More

by DEANISNOTBOGUS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
November 25, 2019

Great employee attitude I was prontly attended on a very cordial way by the personel. I’m very pleased that I did not have to wait a long time there. I am happy overall! More

by LUPEMED63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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