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Toyota of Lancaster

Lancaster, CA

4.5
5,972 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,972 reviews

April 23, 2019

Quick Recall Service Came in for a Recall and drop off the corolla for the following day schedule. But Joe said he had time today and if I could wait. It was done in an ho More

by OTISS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
April 22, 2019

Awesome service Joey told me the exact price of everything, including taxes. Service was quick and easy. He kept me updated while waiting. Other services were also re More

by AISHAH2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 22, 2019

Great service Been with Chanin for awhile now. She's very informative with my vehicle and answers any questions I have. Appreciate all the help she gives everytim More

by VBON1316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2019

A Rare & Spare Miracle At a spare of a moment I brought my vehicle in for repair service. All the service employees were gone for the day. I needed my car repaired right awa More

by PRSSLUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
April 20, 2019

Excellence through the entire process Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean More

by JIMBIETSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2019

False Promises All services that I was promised when I buy my car, were not true at all, that is the reason why I'm disappointed.the receptionist had a very bad atti More

by SONIA.FLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Martinez
May 01, 2019 -

Toyota of Lancaster responded

Hi Sonia, We appreciate the phone conversation and your willingness to allow us a second attempt to perform at a higher level of customer service. Thank you for choosing us and for our continued relationship. Toyota of Lancaster

April 19, 2019

Great experience. Service writer got me in and out knowing I’m from out of town. The lounge was comfortable with food and drinks available for all. I don’t remember w More

by MARCUSWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 19, 2019

Best service ever I would give them 10 stars if it was available. Quick and friendly service. Check in check out. Everything was perfect I would recommend this to anybo More

by JINGAMADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 18, 2019

Great work Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. More

by GREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 18, 2019

Very helpful Was very helpful and honest.. this would be the second car we bought from them. looking forward to buying from them in the future...very happy with th More

by SUSANANDJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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