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Toyota of Lancaster
Lancaster, CA
6,013 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 6,013 reviews
April 06, 2019
The Service department are snakes. Total up sale job! They prey on female customers. I will never use Toyota of Lancaster again. I get much better at other dealerships. Integrity can't Total up sale job! They prey on female customers. I will never use Toyota of Lancaster again. I get much better at other dealerships. Integrity can't be taught. More
by Alex M.
Verified CustomerEmployees Worked With
Michael Hachey
April 06, 2019
A bit out of the way but good customer service They were willing to negotiate the price of my lease for a Toyota Prius over the phone and I came in once we settled on a price. The dealership has a They were willing to negotiate the price of my lease for a Toyota Prius over the phone and I came in once we settled on a price. The dealership has a huge inventory so they are likely to have the car you want. Customer service was good for such a busy dealership. The sales people gave me a tip for getting in and out quickly — go first thing in the morning. More
by YOUNG.AUDREY.M
Employees Worked With
Ernesto Baltier
April 04, 2019
Service Joey Gonzales in the service department was great. He kept me informed on the progress of my vehicle. Service area was clean. I highly recommend talki Joey Gonzales in the service department was great. He kept me informed on the progress of my vehicle. Service area was clean. I highly recommend talking with Joey Gonzales for your service needs. More
by ASWEETSBAKER
Employees Worked With
Joey Gonzales
April 04, 2019
Made buying a truck easy ! I just texted the internet manager to see what a new Tacoma price was because I was looking at a one year old one at CarMax . Christian Torres sold me I just texted the internet manager to see what a new Tacoma price was because I was looking at a one year old one at CarMax . Christian Torres sold me a new one for the same price as a year old one with 14 k . Everybody I came in contact with at Toyota of Lancaster was very friendly and helpful . Christian was not pushy he just wanted to do what he needed to do make me happy and do the deal .My experience was a good one and I love my new Tacoma ! More
by VERNMOTO
Employees Worked With
Christian Torres
April 04, 2019
5000 service Mike was very proffessional and the service was quick...straight up nice guy I think it would be cool if it came with a car wash😉 Mike was very proffessional and the service was quick...straight up nice guy I think it would be cool if it came with a car wash😉 More
by MELISSAMOAT6
Employees Worked With
Michael Hachey
April 03, 2019
2019 chr Kevin Carraway and Cisco Rivas both made the process super easy and convenient...thank you! I am very happy with my puchase, and would recommend your Kevin Carraway and Cisco Rivas both made the process super easy and convenient...thank you! I am very happy with my puchase, and would recommend your dealership to anyone looking for a car! :) More
by ALEXFLORES1987
April 02, 2019
Go here first when you want a car . Courteous, professional employees. Salesman, Greg Radcliffe, AMAZING!! He considers everything that you say you’re looking for. I am disabled and he Courteous, professional employees. Salesman, Greg Radcliffe, AMAZING!! He considers everything that you say you’re looking for. I am disabled and he looked for a vehicle with some features to make my driving and access much, much easier. I never felt pressured in any way, and he’s got a great sense of humor. He and Edgar made both of my visits very pleasant. Keep them on your staff. More
by CCARR101
Employees Worked With
Jaime House, Edgar Monico, Greg Radcliffe
April 01, 2019
Oil change service Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. F Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. Facility was neat and clean. Kudos! More
by Romeo Concepcion
Employees Worked With
April 01, 2019
Maintenance guys are great, sales guys are not Although not a fan of their sales department, their service department is a completely different experience. Their quick, extremely polite, and make t Although not a fan of their sales department, their service department is a completely different experience. Their quick, extremely polite, and make their customers feel important. The new car sales department promises rebates to get you in the door and then states they got you mixed up with another client. They also promise 1.9 percent financing when they also apparently got that mixed up with the 3.9 that was available to me. If they would have been honest to begin with the internet manager probably would have made a sale. This was after he already ran my credit so their shouldn’t have been any mixups on what he could have offered. Everything changed when I said I didn’t want to purchase any extra warranties. Just wanted a quick out the door price as I have health problems and can’t spend countless hours in the dealership. Service guys doing maintenance on my truck are great. Sales guys selling cars are aggravating and disappointing. Can’t trust what they say. Hard to go back. Jose martinez was AWESOME. Brandon Arnold in the internet department must be new as he got everything wrong. Hopefully he gets better and can honor what he says. More
by robzom27
Employees Worked With
Jose Martinez, Brandon Arnold
March 31, 2019
Great Service Excellent customer service by Chanin and the Service Dept....She is the reason I use this dealership for service on both of our Toyota Trucks. Excellent customer service by Chanin and the Service Dept....She is the reason I use this dealership for service on both of our Toyota Trucks. More
by obrienwalters
Employees Worked With
